FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from 2pm, Check Out before 11am.
• Is the price per room/apartment or per person?
  Price is per person.
• Is breakfast included in the price and what type of breakfast?
  Yes, continental breakfast.
• Is heating included in the price?
  Yes.
• Can we settle the bill on arrival?
  Yes.
• Which languages are spoken at the reception?
  English.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  2 floors without elevator.
• Are there quiet, private, romantic rooms?
  Yes, sure.
• Are linens and towels provided or do I need to bring my own?
  They are provided.
• Do the rooms/apartments have a terrace/courtyard?
  Some of the rooms.
• Do the rooms/apartments have a balcony?
  Some of them.
• Do you have non smoking rooms/apartments?
  Yes.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  There is Tv with no international channels.
• Is there a telephone with direct dialling in the rooms/apartments?
  No.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  In some rooms with extra charge.
• Is there a dining room where we could sometimes all dine together?
  Yes.
• Do you have an Internet/E-Mail point in the Property?
  Yes, at the reception desk.
• Is there a swimming pool? When is it open?
  Yes, it is open from April to October.
• Is parking or garage available?
  Yes, parking.
• Where can we rent a car?
  In Alberobello, 4 km far.
• Are there grocery stores or supermarkets in the surroundings?
  No.
• Are there vineyards nearby?
  Yes, inside the Masseria.
• Which is the nearest village or town?
  Alberobello, 4 km far.
• Which is the nearest airport?
  Bari, 55 km.
• Do you have a pickup or shuttle service from and to the airport?
  Yes, on request.
• Which is the nearest bus-stop?
  Alberobello.
• Which is the nearest railway station?
  Alberobello.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No.
• Are pets welcome?
  Yes.
• Is there a restaurant in the Property?
  Yes.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  No.