FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from 2pm, Check Out before 11am.
• Is the price per room/apartment or per person?
  The price is per room.
• Is breakfast included in the price and what type of breakfast?
  Yes, it is included and it is a continental breakfast.
• Can we settle the bill on arrival?
  Yes, you can.
• Which languages are spoken at the reception?
  German, French, English and Spanish.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  There are 2 floors without the lift.
• Are there quiet, private, romantic rooms?
  Yes, the rooms are quiet and nice.
• Do the rooms/apartments have a terrace/courtyard?
  No, they do not have.
• Do the rooms/apartments have a balcony?
  Yes, four rooms have the balcony.
• Do you have non smoking rooms/apartments?
  Yes, we have.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  There is the satellite TV in all rooms.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes, there is the telephone in all rooms.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  No, there is not.
• Do you have an Internet/E-Mail point in the Property?
  Yes, we have.
• Is there a swimming pool? When is it open?
  No, there is not.
• Is parking or garage available?
  Yes, a parking is available.
• Where can we rent a car?
  In Como.
• Are there grocery stores or supermarkets in the surroundings?
  Yes, there is a supermarket in the village of Brunate.
• Are there vineyards nearby?
  No, there are not.
• Which is the nearest village or town?
  Como, 7 minutes by cable car or 10 minutes by car.
• Which is the nearest airport?
  Milano Malpensa.
• Do you have a pickup or shuttle service from and to the airport?
  Yes, we have.
• Which is the nearest bus-stop?
  There is not the bus service, but the cable car service.
• Which is the nearest railway station?
  Como Lago - Ferrovie Nord Milano. Como San Giovanni - FS.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No, there is not.
• Are pets welcome?
  Yes, they are welcome.
• Is there a restaurant in the Property?
  Yes, there is a good restaurant.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  Yes, you can.