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FAQs - Frequently Asked Questions |
- At what time can we check-in and out?
All accommodations, Check In from 3pm, Check Out before midday. - Is the price per room/apartment or per person?
The price is per room. - Is breakfast included in the price and what type of breakfast?
The price is included continental breakfast. - Can we settle the bill on arrival?
We settle the bill on departure day. - Which languages are spoken at the reception?
Italian, English, German, French and Spanish. - How many floors are there in the building and do you have an elevator (lift) in the building?
In the building there are 6 floors, but no elevator because the building is an ancient monastery established in 1735. - Are there quiet, private, romantic rooms?
There is a quiet and romantic atmosphere in each corner included in the rooms and in hotel there are particular private rooms. - Do the rooms/apartments have a terrace/courtyard?
The Superiora Suite has 4 beautiful windows, but no rooms have a terrace. - Do the rooms/apartments have a balcony?
The Superiora Suite has 4 beautiful windows, but no rooms have a balcony. - Do you have non smoking rooms/apartments?
Yes, we do. - Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
In all room there is a TV with international channel by cable TV. - Is there a telephone with direct dialling in the rooms/apartments?
In all room there is a telephone with direct dialing. - Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
In all room there is air conditioning free of charge. - Do you have an Internet/E-Mail point in the Property?
We have wireless internet connection in all rooms and in common areas, free of charge. - Is there a swimming pool? When is it open?
There is a outdor swimming pool open from 9:00 to 13:00 and from 15:00 to 19:00. - Is parking or garage available?
We have a private parking available. - Where can we rent a car?
You can rent a car in Maratea office rental. - Which is the nearest airport?
The nearest airport is Lamezia Terme, but the more used is Naples. - Do you have a pickup or shuttle service from and to the airport?
We will arrange pickup or shuttle on request and upon availability. - Which is the nearest bus-stop?
The nearest bus-stop is Lagonegro. - Which is the nearest railway station?
The nearest station is in Maratea. - Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
No. - Are pets welcome?
No. - Is there a restaurant in the Property?
Yes. - Can I connect my modem so that I can surf the Internet from my room/apartment?
In all room and common area there is wireless internet connection.
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