FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  Check in: from midday.
  Check out: before 10am. Please let us know in advance what time you intend to check in.
• Is the price per room/apartment or per person?
  The price is per room per day.
• Is breakfast included in the price and what type of breakfast?
  Yes, breakfast included.
• Can we settle the bill on arrival?
  Yes, you can.
• Which languages are spoken at the reception?
  English, French and Italian.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  The hotel has four floors with lift.
• Are there quiet, private, romantic rooms?
  Yes, all our rooms are quiet and romantic.
• Do the rooms/apartments have a terrace/courtyard?
  No.
• Do the rooms/apartments have a balcony?
  Yes, all rooms have a balcony.
• Do you have non smoking rooms/apartments?
  No, sorry we do not have non smoking rooms.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes, all rooms with satellite TV.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes, with direct telephone line.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  Yes, the hotel is fully air-conditioned.
• Do you have an Internet/E-Mail point in the Property?
  Yes, we have Internet facilities.
• Is there a swimming pool? When is it open?
  Yes, swimming pool is available.
• Is parking or garage available?
  Yes, parking is available.
• Where can we rent a car?
  At Fasano.
• Are there grocery stores or supermarkets in the surroundings?
  Yes, there are shops nearby.
• Are there vineyards nearby?
  No.
• Which is the nearest village or town?
  Fasano is the closest.
• Which is the nearest airport?
  Brindisi.
• Do you have a pickup or shuttle service from and to the airport?
  Only on request at extra cost.
• Which is the nearest bus-stop?
  In Fasano.
• Which is the nearest railway station?
  Fasano.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No, but we have a Health Club nearby.
• Are pets welcome?
  Only small pets on request.
• Is there a restaurant in the Property?
  Yes, our restaurant is open every day.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  Yes, you can.