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FAQs - Frequently Asked Questions |
- At what time can we check-in and out?
All accommodations, Check In from 3pm until 8pm, Check Out before midday. - Is the price per room/apartment or per person?
The price is per room.
- Is breakfast included in the price and what type of breakfast?
Yes, buffet breakfast is included in the price. Our local Mediterranean flavours are joined by traditional English breakfast. The breakfast is usually served in the garden under the polished gazebo with the fascinating panorama. - Is heating included in the price?
Yes, it is included in the price.
- Can we settle the bill on arrival?
Yes, the bill can be settled on arrival, but we advise to do that on the day before departure.
- Which languages are spoken at the reception?
Our Staff speaks English, French, German and Italian. - How many floors are there in the building and do you have an elevator (lift) in the building?
There are three floors without elevator. - Are there quiet, private, romantic rooms?
Yes, all our rooms are very private and romantic: you will spend your holidays in complete relax, surrounded by silence, in contact with very pure air, country tastes and nature. - Are linens and towels provided or do I need to bring my own?
Yes, linens and towels are provided. - Do the rooms/apartments have a terrace/courtyard?
Yes, suites have a terrace. - Do the rooms/apartments have a balcony?
No, they do not. - Do you have non smoking rooms/apartments?
Yes, we have no smoking rooms. - Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
Yes, every apartment have a TV sat. - Is there a telephone with direct dialling in the rooms/apartments?
No, there is not a phone. - Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
Yes, every room has air conditioning and it is included in the price. - Is there a dining room where we could sometimes all dine together?
No, there is not. - Do you have an Internet/E-Mail point in the Property?
Yes, there is. - Is there a swimming pool? When is it open?
Yes, there is a swimming pool and it is open during Summer time. - Is parking or garage available?
Yes, there is an outside private free parking. - Where can we rent a car?
You can rent a car at the Napoli Airport. - Are there grocery stores or supermarkets in the surroundings?
Yes, but only little shop with walking distance. - Which is the nearest village or town?
The nearest village is Sant'Agata. - Which is the nearest airport?
The nearest airport is Napoli-Capodichino. - Do you have a pickup or shuttle service from and to the airport?
Yes, we do but only on request. - Which is the nearest bus-stop?
The nearest bus stop is Sant'Agata stop. - Which is the nearest railway station?
The nearest railway station is Sorrento. - How far away is the beach?
The beach is 7 km far. - Is the beach private or public?
The beach is public. - Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
No, there is not. - Are pets welcome?
Yes, they are welcome. - Is there a restaurant in the Property?
No, there is not. - Can I connect my modem so that I can surf the Internet from my room/apartment?
No, you can not.
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