FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from 4pm, Check Out at midday.
• Is the price per room/apartment or per person?
  The price is per room.
• Is breakfast included in the price and what type of breakfast?
  Yes, a Buffet breakfast is included.
• Can we settle the bill on arrival?
  Yes, you can settle the bill on arrival.
• Which languages are spoken at the reception?
  English, Italian, Spanish.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  There is the lobby at the ground floor are 3 floors and a lift.
• Are there quiet, private, romantic rooms?
  Yes, there are quiet, private and romantic rooms.
• Do the rooms/apartments have a terrace/courtyard?
  Some of them do have a terrace.
• Do the rooms/apartments have a balcony?
  Some of them do have a balcony.
• Do you have non smoking rooms/apartments?
  Yes, there are non smoking rooms on request.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes, there is a Tv in the rooms with international channels.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes, there is a telephone in the rooms.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  Yes, with no extra charge.
• Do you have an Internet/E-Mail point in the Property?
  Wireless internet access in all the hotel.It is free.
• Is there a swimming pool? When is it open?
  Yes, an outdoor heated swimming pool.It is open from 9am til 6pm.
• Is parking or garage available?
  No, there no parking available.
• Where can we rent a car?
  You may rent a car or a scooter nearby or book with the concierge.
• Are there grocery stores or supermarkets in the surroundings?
  Yes, there are grocery stores in the village.
• Which is the nearest village or town?
  Sorrento and Naples are the nearest towns on the continent.
• Which is the nearest airport?
  Naples International Airport "Capodichino".
• Do you have a pickup or shuttle service from and to the airport?
  Yes, a shuttle may be organized, ask to the concierge. There is a free shuttle from the harbour to the hotel and also to the village center.
• Which is the nearest bus-stop?
  There is a bus stop at 1 km from the hotel.
• Which is the nearest railway station?
  Naples is the closest station.
• How far away is the beach?
  There is a beach at 50 meters.
• Is the beach private or public?
  There is a Public beach.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  There are a Gym and a beauty center (spa treatments).
• Are pets welcome?
  Yes, small pets are welcome only upon request.
• Is there a restaurant in the Property?
  Yes, there is a restaurant in the property.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  Yes, there is the wifi connection.