Travellers Reviews
Submitted by Rosella Dingle, Groenkloof, Pretoria, South Africa
Alberto was most friendly and helpful during our arrival, and indeed for our whole stay. He moved our room, at our request, to a higher floor with more light, with minimal fuss, and helped us in so many ways, such as providing maps - highlighted with roads marked out - recommending routes and places to visit etc. All his recommendations were excellent and appreciated.
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Apart from Alberto, mentioned in the caption above, the rest of the staff was also very friendly and helpful. We were very happy at Il Convento, and we and our friends are considering another visit there in the future. We will definitly recommend the establishment. Alberto, in specific, went out of his way to be assistance to us in every way and made out stay very comfortable. Even though the timing did not work out in the end, he offered to make arrangements to assist our daughter and her friend, who were joining us for one night only, with laundry as they had been travelling for three weeks non-stop.
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As promised by Alberto, phone calls made from the room are charged at going rates only, and the hotel makes nothing from them.
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Telephone calls made from the rooms are only charged at going prices, with no hotel surcharge.
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Apart from comments made above, we would recommend wholeheartedly a visit to Il Convento. I would have one suggestion though, and that is to request a room with light, preferably on the top floor. We were moved to such a room which was much better, although our friends did not complain about the rooms on the two lower floors. The view of the bay is lovely and the hotel is very conveniently situated for boat trips, within walking distance of railway station, even with luggage, and also walking distance of beaches (right over the road) and all restaurants. Oh yes, and there is a lovely gelaterie just over the road, and a supermarket (with very rude assistants) nearby. We loved Rapallo and Il Convento :)
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Contact Rosella now!
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Submitted by Neil Morrison, Fulham, London, United Kingdom
Very helpful, spoke English and gave useful instructions on the area
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Perfect setting, Residence Il Convento is in the perfect location
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Contact Neil now!
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Submitted by Jerry Thompson, Temecula, United States
The receptionist, Tanya, was extremely helpful. She made our visit a joy and is truly an asset to any organization. Her cheerful attitude and willingness to help is far beyond the average hotel receptionist we encounter. By all means, keep her.
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Location is perfect. Close to the bay, bus, train and shopping. Parking is a problem.
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An ideal apartment, close to everything, with a very friendly staff. A good value.
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Contact Jerry now!
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Submitted by Gilles Le Sieur, Saint-Jérôme, (Québec) J5L 1H7, Canada
Wonderful!I recommand this hotel.
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They maked a mistake (20 euro), the difference between mid and high season and offer to refund promptly.
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no screem in window, mosquitos
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beautiful
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Submitted by STEVE HOLVICK, FOLSOM, CA 95630, United States
The staff at Il Convento were the friendliest I have ever encountered. They went out of their way to help with planning local activities for us and even helped us to negotiate regarding a broken rental scooter (long story...). We were in Italy to get married, and we liked the staff so much we invited them to our wedding :)
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The facilities are exactly as advertised. The location is an apartment, not a full-service hotel. Although you get full service throughout the day, the staff are not present from 11pm-7am. This was not a problem at all, but some people may be surprised. Overall, the location was great, the staff were incredibly friendly and helpful, and we could not have been more pleased with the overall accommodations. When we go back to the Riviera (and we will...), we will definitely stay at Il Convento again.
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Submitted by Janine
All good.
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Guest laundry is not do it yourself,so therefore you do pay for washing.
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Brilliant.Very nice,and very helpful staff.
We would highly recommend this hotel to anyone.
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Submitted by Laurent
La propreté aurait été parfaite si les joints du bac de douche avaient été propres...seul reproche, sinon super.
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Positif : rapport qualité-prix
Négatif : problème de parcage en période d'affluence touristique
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Petite pension installée dans un bâtiment typique situé non loin du centre, bénéficiant d'une jolie vue sur la mer.
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Submitted by Sarah
Terrace that over-looks the harbour that is perfect for meals, especially those cooked in the very well appointed kitchens.
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Ideal for an extended vacation, particularly if you are interested in doing some of your own cooking and exploring of the markets.
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Submitted by Peadar
The staff at Il Convento were very helpful at all times. Our room was clean and spcious enough for us. The location is perfect for exploring Rapallo and Rapallo is perfect for exploring this part of Liguria. We would strongly recommend the hotel. Go raibh maith agat!
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Be aware of parking reulations posted only in Italiano!
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Great, convenient, firendly!
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Submitted by Leon
Small hotel with friendly staff; good location with beautiful view of the bay(although a bit noisy). Very enjoyable place to stay.
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Submitted by John
We didn't realize our bed would be a sofa bed! Although it was quite comfortable.
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A bit dated studio with kitchenette, but wonderful view and location.
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Submitted by Hilary
The hotel was very clean, the staff were friendly. The only unexpected thing was that the 'bed' was actually a pull-out sofa.
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Submitted by Heather
Parking directions not very clear
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Noisy, congested location, but convenient for resturants, beach etc.
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clean and helpful. nice view. convenient to restaurants, beach, ferry etc but no parking. should have breakfast included for the price.
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Submitted by Barry
Lovely town and residence. I wish we had
stayed longer.
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Directions to find the residence could be more
clear.
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I would recommend this residence.
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Submitted by Dominique
Would be excellent if breakfast was at the level of other services
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Submitted by Anonymous
The guest has left no specific comment, however has rated the overall satisfaction rate with a 87% score, his arival experience with a 100% value and his check-out with a 78% rate. |
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Submitted by Anonymous
Excellent if you have children.
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Submitted by Anonymous
We enjoyed very much our staying at Il Convento, the staff was extremely helpful specially Alberto and Tania in giving us adequate information about interesting places to visit, train and bus schedules,etc. Specially Alberto in giving us information in where to park for free. Rooms were kept very clean with linens changed daily.
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Definetely we will recommend Il Convento, and we'll stay there again!!
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