FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from 3.30pm until 7pm, Check Out before 10am. Please let us know in advance what time you intend to check in.
• Is the price per room/apartment or per person?
  The price is per apartment.
• Is breakfast included in the price and what type of breakfast?
  No, there is no breakfast.
• Is heating included in the price?
  Yes, heating is included in the price.
• Can we settle the bill on arrival?
  Yes, you may settle the bill on arrival.
• Which languages are spoken at the reception?
  English, Italian.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  There are 3 floors without a lift.
• Are there quiet, private, romantic rooms?
  Yes, there are quiet and romantic rooms.
• Are linens and towels provided or do I need to bring my own?
  Yes, linens and towels are provided.
• Do the rooms/apartments have a terrace/courtyard?
  No, but there is a huge garden.
• Do the rooms/apartments have a balcony?
  Yes, the rooms do have a balcony.
• Do you have non smoking rooms/apartments?
  Yes, we do have non smoking rooms.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  There is a Tv in the apartments.
• Is there a telephone with direct dialling in the rooms/apartments?
  No, there is no telephone in the rooms.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  No, there is no air-conditioning.
• Is there a dining room where we could sometimes all dine together?
  No, all apartments are independent with their own kitchen and dining room.
• Do you have an Internet/E-Mail point in the Property?
  Yes, there is apoint at the reception.
• Is there a swimming pool? When is it open?
  Yes, there is a pool open from May to September.
• Is parking or garage available?
  Yes, there is a parking available.
• Where can we rent a car?
  We may help you to rent a car.
• Are there grocery stores or supermarkets in the surroundings?
  Yes, there are stores nearby.
• Which is the nearest village or town?
  Tuoro sul Trasimeno, Cortona, Perugia.
• Which is the nearest airport?
  Sant' Egidio Perugia is the closest airport.
• Do you have a pickup or shuttle service from and to the airport?
  No, we do not have a shuttle service.
• Which is the nearest bus-stop?
  There is a bus stop in Tuoro sul Trasimeno.
• Which is the nearest railway station?
  Tuoro sul Trasimeno is the closest train station.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No, there is no fitness center.
• Are pets welcome?
  Only small pets are accepted.
• Is there a restaurant in the Property?
  No, we have a special price with restaurant.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  No, we can give you the modem connection only at the reception.