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FAQs - Frequently Asked Questions
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- At what time can we check-in and out?
All accommodations, Check In from 6pm, Check Out before 11am. - Is the price per room/apartment or per person?
The B/B price is quoted per room, half board and full board is quoted on request. - Is breakfast included in the price and what type of breakfast?
Yes, buffet breakfast is included.
- Can we settle the bill on arrival?
Yes. - Which languages are spoken at the reception?
English, German and French. - How many floors are there in the building and do you have an elevator (lift) in the building?
The hotel has 4 floors and the lift. - Are there quiet, private, romantic rooms?
All the rooms are sound-proof and the seafront rooms are quite romantic. - Do the rooms/apartments have a terrace/courtyard?
No. - Do the rooms/apartments have a balcony?
Most of the rooms have balcony. - Do you have non smoking rooms/apartments?
Yes. - Is there a TV in the rooms/apartments? Are there international channels (satellite TV)?
Yes, there is a TV in each room with some international channels. - Is there a telephone with direct dialling in the rooms/apartments?
Yes. - Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
Yes, in all rooms and in all public areas. No extra charge required. - Do you have an Internet/E-Mail point in the Property?
Yes. - Is there a swimming pool? When is it open?
No. - Is parking or garage available?
No.
- Where can we rent a car?
You, may ask the reception for suggestions. - Are there grocery stores or supermarkets in the surroundings?
Yes, there are. - Which is the nearest village or town?
The hotel is in the centre of Rapallo. Portofino and Santa Margherita are just a few minutes away (by car/bus or train.) - Which is the nearest airport?
It is the Cristoforo Colombo International Airport in Genova, 35 km away. - Do you have a pickup or shuttle service from and to the airport?
No. - Which is the nearest bus-stop?
In front of the Hotel. - Which is the nearest railway station?
Rapallo, at a walking distance from the Hotel. - How far away is the beach?
The beach is in front of the Hotel.
- Is the beach private or public?
Public. - Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
No. - Are pets welcome?
Small pets upon request. - Is there a restaurant in the Property?
Yes. - Can I connect my modem so that I can surf the Internet from my room/apartment?
No.
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