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FAQs - Frequently Asked Questions


 
  • At what time can we check-in and out?
    All accommodations, Check In from 10.30am, Check Out before 11am.
  • Is the price per room/apartment or per person?
    The price is per room.
  • Is breakfast included in the price and what type of breakfast?
    Yes, breakfast buffet.
  • Can we settle the bill on arrival?
    Yes, if you want.
  • Which languages are spoken at the reception?
    Italian, English and German.
  • How many floors are there in the building and do you have an elevator (lift) in the building?
    We have six floors with two elevators.
  • Are there quiet, private, romantic rooms?
    Yes.
  • Do the rooms/apartments have a terrace/courtyard?
    Yes, some the rooms have it.
  • Do the rooms/apartments have a balcony?
    Yes, the 80% of the rooms have it.
  • Do you have non smoking rooms/apartments?
    Yes.
  • Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
    Yes, satellite TV, with the sports channel too.
  • Is there a telephone with direct dialling in the rooms/apartments?
    Yes.
  • Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
    Yes, we have it at no extra charge.
  • Do you have an Internet/E-Mail point in the Property?
    Yes. We have internet in rooms and in the pubblic area of the hotel we have wireless system.
  • Is there a swimming pool? When is it open?
    No, but one's in very closed.
  • Is parking or garage available?
    Yes, is available.
  • Where can we rent a car?
    Very close to hotel.
  • Which is the nearest airport?
    Linate airport at 5 Km.
  • Do you have a pickup or shuttle service from and to the airport?
    Yes.
  • Which is the nearest bus-stop?
    The number 95 the stop is at 50 metre.
  • Which is the nearest railway station?
    Rogoredo station 1 Km.
  • Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
    No. But we have agreement with a gym at only 400 mt. and a pass cost 5 euro for one day inclusive of swimming pool.
  • Are pets welcome?
    No.
  • Is there a restaurant in the Property?
    Yes.
  • Can I connect my modem so that I can surf the Internet from my room/apartment?
    Yes all room have the internet access.