FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from 1pm, Check Out before 10am.
• Is the price per room/apartment or per person?
  All our prices are per person per night.
• Is breakfast included in the price and what type of breakfast?
  Buffet breakfast is included in the room rate. Room service for breakfast is available.
• Can we settle the bill on arrival?
  The bill can certainly be settled upon arrival on a room basis. All extras will be settled upon departure.
• Which languages are spoken at the reception?
  English, French, Spanish and German.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  The Hotel Minerva has seven floors and four lifts.
• Are there quiet, private, romantic rooms?
  All our rooms are very quiet and really romantic. Most of the rooms have sea-view and some have balcony.
• Do the rooms/apartments have a terrace/courtyard?
  Some of the rooms have a terrace.
• Do the rooms/apartments have a balcony?
  Some of the rooms have a balcony.
• Do you have non smoking rooms/apartments?
  We do have some non smoking rooms.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  All our rooms have satellite TV.
• Is there a telephone with direct dialling in the rooms/apartments?
  All our rooms have a direct dialling telephone.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  All our rooms have air conditioning and there is no extra charge for that.
  
• Do you have an Internet/E-Mail point in the Property?
  We have an internet point available for our Guests at extra cost.
• Is there a swimming pool? When is it open?
  Our Hotel has a swimming pool that is usually open from May to October.
• Is parking or garage available?
  We do have a garage available for our guest at extra cost.
• Where can we rent a car?
  Car rental is available at our travel office.
• Are there grocery stores or supermarkets in the surroundings?
  Grocery and supermarket are located at about 250/300 meters from the Hotel.
• Which is the nearest village or town?
  Sorrento city centre is at 800 meters.
• Which is the nearest airport?
  The nearest airport is Napoli Capodichino.
• Do you have a pickup or shuttle service from and to the airport?
  We do not have a shuttle bus service from/to the airport. Private transfers from/to the airport can be arranged at extra cost at the Reception Desk.
• Which is the nearest bus-stop?
  The nearest bus stop is at about 10 meters from the Hotel.
• Which is the nearest railway station?
  Nearest train station is Sorrento city centre.
• How far away is the beach?
  There is a beach at about 50 meters from the Hotel.
• Is the beach private or public?
  The beach is private.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No.
• Are pets welcome?
  Small pets are welcome in the Hotel rooms, but not in the common areas such as the lobby, the restaurant, etc.
• Is there a restaurant in the Property?
  We do have a restaurant.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  Notebook computers with regular modems can also be used in the rooms, simply connecting the modem with the telephone line. Very soon a Wi-Fi connection will be available in all our rooms.