FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from 2pm, Check Out before 10am.
• Is the price per room/apartment or per person?
  The price is per room, per night.
• Is breakfast included in the price and what type of breakfast?
  Our delicious buffet breakfast is included in the room rate. Room service for breakfast is available.
• Can we settle the bill on arrival?
  You can settle the bill upon arrival on a room basis. All incidentals will be settled upon departure.
• Which languages are spoken at the reception?
  Our international hotel staff speaks English, French, Spanish and German.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  There are 3 floors and we do have 2 lifts.
• Are there quiet, private, romantic rooms?
  There are family and private rooms.
• Do the rooms/apartments have a terrace/courtyard?
  No, they do not have a terrace.
• Do the rooms/apartments have a balcony?
  Yes, they do have.
• Do you have non smoking rooms/apartments?
  Yes, we do.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes, there is and there are several national and international TV channels, and 6 satellite TV channels (SKY TV) free of charge for our guests in all rooms.
• Is there a telephone with direct dialling in the rooms/apartments?
  There is a telephone with direct dialling.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  Tes, there is a seasonal climate control and there is an extra charge for that.
• Do you have an Internet/E-Mail point in the Property?
  We do have an Internet point in our lobby available for our guests at an extra charge.
• Is there a swimming pool? When is it open?
  Yes there is a pool, open from 15/03 to 15/11 every year.
• Is parking or garage available?
  A private garage is available at no extra cost.
• Where can we rent a car?
  Car rental is available directly at the hotel.
• Are there grocery stores or supermarkets in the surroundings?
  There are at 1,5 km from the hotel.
• Which is the nearest village or town?
  Cefalù, only 1,5 km away.
• Which is the nearest airport?
  Palermo 99 km.
• Do you have a pickup or shuttle service from and to the airport?
  Yes, we do have a pick up service at an extra charge.
• Which is the nearest bus-stop?
  100 mt from the hotel.
• Which is the nearest railway station?
  Cefalù, 2 km.
• How far away is the beach?
  The hotel is directly on the beach, but there are 98 steps.
• Is the beach private or public?
  A privite beach is available.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No, there is not, but there is a fitness center at only 500 meters.
• Are pets welcome?
  Small dogs (max. 5 kilos) are welcome in the hotel rooms, but not in the common areas such as the lobby, the breakfast room, etc.
• Is there a restaurant in the Property?
  Yes, there is a restaurant.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  No, you can not at the moment.