FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from 12.30pm, Check Out before 10.30am.
• Is the price per room/apartment or per person?
  Price per room.
• Is breakfast included in the price and what type of breakfast?
  Buffet breakfast in included.
• Can we settle the bill on arrival?
  Yes, you can.
• Which languages are spoken at the reception?
  English, French, German.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  3 floors we have elevator.
• Are there quiet, private, romantic rooms?
  Yes, we have lake view.
• Do the rooms/apartments have a terrace/courtyard?
  No, sorry.
• Do the rooms/apartments have a balcony?
  Some of our rooms with balcony.
• Do you have non smoking rooms/apartments?
  All our dependance is no smoking.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes, there is satellite TV in all rooms.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes, there is.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  Yes, there is with no extra charge and is seasonal.
• Do you have an Internet/E-Mail point in the Property?
  We have wireless system in our Hotel.
• Is there a swimming pool? When is it open?
  No.
• Is parking or garage available?
  We, have free parking.
• Where can we rent a car?
  In Sirmione.
• Are there grocery stores or supermarkets in the surroundings?
  Yes, there are.
• Which is the nearest village or town?
  Desenzano del Garda.
• Which is the nearest airport?
  Verona.
• Do you have a pickup or shuttle service from and to the airport?
  Yes, ask our reception for price.
• Which is the nearest bus-stop?
  At 150 mt from our Hotel.
• Which is the nearest railway station?
  Desenzano del Garda.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No.
• Are pets welcome?
  Yes, they are.
• Is there a restaurant in the Property?
  Yes, we have two restaurant in our property.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  Yes, you can.