FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from midday, Check Out before midday.
• Is the price per room/apartment or per person?
  The price is per room.
• Is breakfast included in the price and what type of breakfast?
  Buffet breakfast included.
• Can we settle the bill on arrival?
  Yes, you can.
• Which languages are spoken at the reception?
  English, French and German.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  There are 6 floors and we do have a lift.
• Are there quiet, private, romantic rooms?
  Yes, there are private and quiet rooms.
• Do the rooms/apartments have a terrace/courtyard?
  Yes, some of them do have.
• Do the rooms/apartments have a balcony?
  Yes, some of them do have.
• Do you have non smoking rooms/apartments?
  No, we do not have, but we prefer if you do not smoke.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes, there is a satellite TV.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes, there is.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  Yes, there is.
• Do you have an Internet/E-Mail point in the Property?
  No, we do not have.
• Is there a swimming pool? When is it open?
  Near the hotel in our Sporting Club.
• Is parking or garage available?
  Garage is available at an extra charge.
• Where can we rent a car?
  In the centre of Bellagio.
• Are there grocery stores or supermarkets in the surroundings?
  Yes, there are near the hotel.
• Which is the nearest village or town?
  We are in the centre of Bellagio.
• Which is the nearest airport?
  Malpensa or Bergamo.
• Do you have a pickup or shuttle service from and to the airport?
  We do have a taxi service at an extra charge.
• Which is the nearest bus-stop?
  Bellagio.
• Which is the nearest railway station?
  Varenna, Como.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  In our sister hotel.
• Are pets welcome?
  Yes, they are.
• Is there a restaurant in the Property?
  Yes, there are 2 restaurants.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  Yes, you can, if you have your laptop.