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FAQs - Frequently Asked Questions
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- At what time can we check-in and out?
All accommodations, Check In from 2pm, Check Out before midday. Please let us know in advance what time you intend to check in. - Is the price per room/apartment or per person?
The price is per room per night. - Is breakfast included in the price and what type of breakfast?
Buffet breakfast is included. - Can we settle the bill on arrival?
Yes, you can, and all extras upon departure. - Which languages are spoken at the reception?
English, German, Italian, French and Spanish. - How many floors are there in the building and do you have an elevator (lift) in the building?
There are four floors served by 2 lifts. - Are there quiet, private, romantic rooms?
Yes, there are private and quiet rooms. - Do the rooms/apartments have a terrace/courtyard?
Yes, some bedrooms has a terrace. - Do the rooms/apartments have a balcony?
The 80 per cent of our rooms have balcony. - Do you have non smoking rooms/apartments?
Yes, we have non smoking rooms. - Is there a TV in the rooms/apartments? Are there international channels (satellite TV)?
Yes, in all our rooms there is a Satellite TV. - Is there a telephone with direct dialling in the rooms/apartments?
Yes, there is a telephone with direct dialling in each room. - Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
Yes, there is air conditionning in each room with no extra charge. - Do you have an Internet/E-Mail point in the Property?
Yes, we have. - Is there a swimming pool? When is it open?
There is an outdoor swimming pool, opened from May to October. - Is parking or garage available?
Yes, there is an available parking. - Where can we rent a car?
You can rent a car at the reception desk with the help of our professional staff. - Are there grocery stores or supermarkets in the surroundings?
Yes, there are. - Which is the nearest village or town?
The nearest villages are Pompei and Sorrento. - Which is the nearest airport?
Naples "Capodichino" is the nearest airport. - Do you have a pickup or shuttle service from and to the airport?
No, we have not this service. - Which is the nearest bus-stop?
The nearest bus stop is "Viale Europa" ans is 200 metres far off the hotel. - Which is the nearest railway station?
Castellammare di Stabia Circumvesuviana Station is the nearest railway station. - How far away is the beach?
Just 1 Km far off the Property. - Is the beach private or public?
The hotel has a private beach but in the area there is also a public beach. - Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
No there is not, but we are in front of Terme di Stabia. - Are pets welcome?
No, they are not. - Is there a restaurant in the Property?
Yes, there is. - Can I connect my modem so that I can surf the Internet from my room/apartment?
No, you can not.
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