FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from midday, Check Out before 10am.
• Is the price per room/apartment or per person?
  The prices are per person.
• Is breakfast included in the price and what type of breakfast?
  Yes, Continental buffet breakfast is included in the price.
• Can we settle the bill on arrival?
  Yes, you can.
• Which languages are spoken at the reception?
  We speak English, French, Spanish, German and Italian.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  The hotel is made up by different buildings - one floor without lift.
• Are there quiet, private, romantic rooms?
  Yes, there are.
• Do the rooms/apartments have a terrace/courtyard?
  Yes, some rooms have a terrace.
• Do the rooms/apartments have a balcony?
  Yes, some rooms have a balcony.
• Do you have non smoking rooms/apartments?
  Yes, all rooms are no-smoking.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes, there is a TV but we do not have international channels.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes, there is a direct dial telephone in every room.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  Yes, there is air conditioning in every room and it is included in the room price.
• Do you have an Internet/E-Mail point in the Property?
  No, we do not.
• Is there a swimming pool? When is it open?
  Yes, there is a swimming pool and it is open in Summer time.
• Is parking or garage available?
  Yes, there is a private parking.
• Where can we rent a car?
  You can rent a car at International Catania Airport or you can ask to the reception, because we collaborate with an agency.
• Are there grocery stores or supermarkets in the surroundings?
  Yes, you can find grocery stores or supermarkets.
• Which is the nearest village or town?
  The nearest town is Pachino and you can reach it by car.
• Which is the nearest airport?
  The nearest airport is International Catania Airport.
• Do you have a pickup or shuttle service from and to the airport?
  No, we do not.
• Which is the nearest bus-stop?
  The nearest bus-stop is Contrada San Lorenzo.
• Which is the nearest railway station?
  The nearest railway station is Pachino, but Noto is directly connected with Siracusa and Modica.
• How far away is the beach?
  The Beach is 5 km far.
• Is the beach private or public?
  There are a lot of public beaches.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No, there is not.
• Are pets welcome?
  No, they are not.
• Is there a restaurant in the Property?
  Yes, there is.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  No, you can not.