FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from midday, Check Out before 10am.
• Is the price per room/apartment or per person?
  The price is per person.
• Is breakfast included in the price and what type of breakfast?
  Yes, breakfast is included in the price and it is both Continental and English one.
• Can we settle the bill on arrival?
  Yes, you can.
• Which languages are spoken at the reception?
  We speak English, Italian, French, Spanish and German.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  The hotel is made up of three buildings, the main one has two floors and has a lift, the second one is on the first floor, while the third one is on the ground floor.
• Are there quiet, private, romantic rooms?
  Yes, there are.
• Do the rooms/apartments have a terrace/courtyard?
  Yes, some of them have terrace.
• Do the rooms/apartments have a balcony?
  Yes, some rooms have a balcony.
• Do you have non smoking rooms/apartments?
  Yes, all rooms are no smoking.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes, in every room there is a tv, but no satellite.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes, there is.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  Yes, there is air conditioning in every room and it is included in the room price.
• Do you have an Internet/E-Mail point in the Property?
  No, we do not.
• Is there a swimming pool? When is it open?
  Yes, there is a swimming pool and it is open in Summer time.
• Is parking or garage available?
  Yes, there is an open parking inside.
• Where can we rent a car?
  You can rent a car at Catania airport or we can provide for you, because we collaborate with an agency.
• Are there grocery stores or supermarkets in the surroundings?
  Yes, there are some stores in Noto.
• Which is the nearest village or town?
  Noto is the nearest village.
• Which is the nearest airport?
  The nearest one is Catania airport.
• Do you have a pickup or shuttle service from and to the airport?
  No, we do not.
• Which is the nearest bus-stop?
  The nearest bus stop is Noto centre.
• Which is the nearest railway station?
  The nearest one is Noto rail way station.
• How far away is the beach?
  The beach is 2 km far.
• Is the beach private or public?
  The beaches are both public and private.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No, there is not.
• Are pets welcome?
  No, they are not welcome.
• Is there a restaurant in the Property?
  Yes, there is.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  No, you can not.