FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from 3pm, Check Out before midday.
• Is the price per room/apartment or per person?
  The price is per room.
• Is breakfast included in the price and what type of breakfast?
  There is a rich buffet breakfast included in the price.
• Can we settle the bill on arrival?
  Yes, of course, you can settle the bill on arrival.
• Which languages are spoken at the reception?
  English, German, Italian, French.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  There are 3 floors, we have a lift directly from the garage.
• Are there quiet, private, romantic rooms?
  We have quiet room, the nicer are with balcony or little private garden.
• Do the rooms/apartments have a terrace/courtyard?
  No, some rooms have balcony or little private garden.
• Do the rooms/apartments have a balcony?
  Just some rooms do have a balcony.
• Do you have non smoking rooms/apartments?
  Yes, we do have non smoking rooms.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes, we have tv-sat in each room.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes, there is direct dialing phone in the rooms.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  Yes, airconditioning is included in the price.
• Do you have an Internet/E-Mail point in the Property?
  No, we do not have an Internet point.
• Is there a swimming pool? When is it open?
  No, there is no swimming pool.
• Is parking or garage available?
  Yes, we have bothparking and garage available.
• Where can we rent a car?
  In Borgomanero, a city just 10 minutes by car far from our hotel.
• Are there grocery stores or supermarkets in the surroundings?
  In the historical center, just 15 minutes by foot from our hotel.
• Which is the nearest village or town?
  Borgomanero is the closest village.
• Which is the nearest airport?
  Malpensa Milano is the closest airport.
• Do you have a pickup or shuttle service from and to the airport?
  Yes, we organize this service.
• Which is the nearest bus-stop?
  There is a bus stop next to the historical center.
• Which is the nearest railway station?
  Orta Miasino is the closest railway.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No, there is no fitness center.
• Are pets welcome?
  Yes, pets are allowed.
• Is there a restaurant in the Property?
  No, we have in the historical center.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  No, you cannot connect the modem from the room.