FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from midday, Check Out before 10am.
• Is the price per room/apartment or per person?
  The price is per room.
• Is breakfast included in the price and what type of breakfast?
  Yes, breakfast is included in the price.
• Can we settle the bill on arrival?
  The guests can settle the bill on departure.
• Which languages are spoken at the reception?
  Italian, English, French.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  The building is made of 3 floors with two lifts.
• Are there quiet, private, romantic rooms?
  All of the rooms are quiet.
• Do the rooms/apartments have a terrace/courtyard?
  No, the rooms have no terrace.
• Do the rooms/apartments have a balcony?
  All rooms have a balcony.
• Do you have non smoking rooms/apartments?
  Our guests have the choice of smoking or not into the rooms.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  All of the rooms have TV and pay TV.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes, there is a direct dialling phone in the rooms.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  Yes, the air conditioning is included in the rooms and is free of charge.
• Do you have an Internet/E-Mail point in the Property?
  There is an email point at the reception desk.
• Is there a swimming pool? When is it open?
  The swimming pool is open from May to September.
• Is parking or garage available?
  Yes, there is a parking lot available.
• Where can we rent a car?
  The guests can rent a car in Bisceglie.
• Are there grocery stores or supermarkets in the surroundings?
  There are grocery stores at 1km.
• Which is the nearest village or town?
  Trani is at 7kms from the Hotel.
• Which is the nearest airport?
  Bari is at 30km from the Hotel.
• Do you have a pickup or shuttle service from and to the airport?
  No, there is no pickup service.
• Which is the nearest bus-stop?
  There is a bus stop at 5 meters.
• Which is the nearest railway station?
  Bisceglie is at about 3kms.
• How far away is the beach?
  There is a beach at 10 meters.
• Is the beach private or public?
  The beach is private.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No, there is no fitness center.
• Are pets welcome?
  Yes, pets are welcome.
• Is there a restaurant in the Property?
  Yes, there is a restaurant in the property.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  Yes, all rooms have the Wi-Fi connection.