FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from 1pm, Check Out before 11am.
• Is the price per room/apartment or per person?
  The price is per room.
• Is breakfast included in the price and what type of breakfast?
  Yes, continental breakfast buffet is included in the price.
• Can we settle the bill on arrival?
  Yes, you can.
• Which languages are spoken at the reception?
  We speak English, German, Freanch, Spanish and Italian.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  There are four floors and a lift.
• Are there quiet, private, romantic rooms?
  Yes, there are.
• Do the rooms/apartments have a terrace/courtyard?
  Yes, some of them.
• Do the rooms/apartments have a balcony?
  Yes, some of them.
• Do you have non smoking rooms/apartments?
  Yes, we have non smoking rooms.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes, there is satellite television in each room.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes, there is a direct dial telephone in each room.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  No.
• Do you have an Internet/E-Mail point in the Property?
  Yes, at extra cost.
  
• Is there a swimming pool? When is it open?
  Yes, there is a swimming pool and it is open all year.
• Is parking or garage available?
  Yes, there is.
• Where can we rent a car?
  You can rent a car at the reception desk.
• Are there grocery stores or supermarkets in the surroundings?
  Yes, there are in Sant'Agata.
• Which is the nearest village or town?
  The nearest villages are Sant'Agata and Sorrento.
• Which is the nearest airport?
  The nearest airport is Capodichino in Naples.
• Do you have a pickup or shuttle service from and to the airport?
  Yes, we do but on request and at extra cost.
• Which is the nearest bus-stop?
  The nearest bus-stop is in front of the hotel.
• Which is the nearest railway station?
  The nearest railway station is Sorrento.
• How far away is the beach?
  The beach is at 8 km from the hotel.
• Is the beach private or public?
  There is a private beach.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No, there is not.
• Are pets welcome?
  Yes, they are.
• Is there a restaurant in the Property?
  Yes, there is.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  Only from public areas and at extra cost.