FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from 3pm until 7pm, Check Out before 11am.
• Is the price per room/apartment or per person?
  The price is per person per day.
• Is breakfast included in the price and what type of breakfast?
  Buffet breakfast is included.
• Can we settle the bill on arrival?
  Yes, you can.
• Which languages are spoken at the reception?
  We speak Italian, German, English.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  There are 3 floors but without elevator.
• Are there quiet, private, romantic rooms?
  All the rooms are very quite.
• Do the rooms/apartments have a terrace/courtyard?
  Yes, they do.
• Do the rooms/apartments have a balcony?
  Yes, they do.
• Do you have non smoking rooms/apartments?
  Yes, we have non smoking rooms.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes, there is a Tv with international channels.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes, in every room there is a telephone with direct dialling.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  No, there is not.
• Do you have an Internet/E-Mail point in the Property?
  Yes, we have it with Wi-Fi connection.
• Is there a swimming pool? When is it open?
  No, there is not.
• Is parking or garage available?
  Yes, it is.
• Where can we rent a car?
  You can rent a car in near village Ortisei.
• Which is the nearest airport?
  Bolzano Dolomiti Airport is the nearest, 36 km away.
• Do you have a pickup or shuttle service from and to the airport?
  Yes, we have a shuttle on request (100 Euro).
• Which is the nearest bus-stop?
  The nearest public bus-stop is 50 meters away.
• Which is the nearest railway station?
  The nearest is Bressanone railway station, 24 km away.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  Yes, there is a fitness center with vitarium, steam bath, beauty offers and a great variety of massages.
• Are pets welcome?
  No, they are not.
• Is there a restaurant in the Property?
  Yes, there is and on request we can offer glutin free food.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  Yes, you can.