FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from 3pm, Check Out before 10am.
• Is the price per room/apartment or per person?
  The price is per person.
• Is breakfast included in the price and what type of breakfast?
  The buffet breakfast is included in the price.
• Can we settle the bill on arrival?
  Yes, of course.
• Which languages are spoken at the reception?
  We speak Italian, English and German.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  There are 3 floors and we have a lift.
• Are there quiet, private, romantic rooms?
  Yes, there are.
• Do the rooms/apartments have a terrace/courtyard?
  No, they do not.
• Do the rooms/apartments have a balcony?
  All our rooms have a balcony.
• Do you have non smoking rooms/apartments?
  All rooms are non smoking.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes, there is satellite TV in each room.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes, there is a direct dial telephone.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  No, there is not.
• Do you have an Internet/E-Mail point in the Property?
  Yes, we do.
• Is there a swimming pool? When is it open?
  Yes, there is and it is open 9-12 and 15-19.
• Is parking or garage available?
  Yes, it is.
• Where can we rent a car?
  You can rent a car at 200 mt from the hotel.
• Which is the nearest airport?
  The nearest airport is Verona Airport.
• Do you have a pickup or shuttle service from and to the airport?
  Yes, we do but on request and at extra charge.
• Which is the nearest bus-stop?
  The nearest bus-stop is in front of the hotel.
• Which is the nearest railway station?
  The nearest railway station is Trento.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  Yes, there is.
• Are pets welcome?
  No, they are not.
• Is there a restaurant in the Property?
  Yes, there is.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  Yes, you can.