FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from 2pm, Check Out before 11am.
• Is the price per room/apartment or per person?
  Per room.
• Is breakfast included in the price and what type of breakfast?
  Buffet Breakfast included.
• Can we settle the bill on arrival?
  Yes.
• Which languages are spoken at the reception?
  English, French, German.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  1 floor, no lift.
• Are there quiet, private, romantic rooms?
  Quiet rooms.
• Do the rooms/apartments have a terrace/courtyard?
  No.
• Do the rooms/apartments have a balcony?
  Some rooms have a balcony.
• Do you have non smoking rooms/apartments?
  All rooms are no smoking rooms.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Satellite TV with foreign channels.
• Is there a telephone with direct dialling in the rooms/apartments?
  Direct dialling phone in rooms.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  Private heating/conditioning in all rooms.
• Do you have an Internet/E-Mail point in the Property?
  No.
• Is there a swimming pool? When is it open?
  No.
• Is parking or garage available?
  No parking, but a free parking area and a private parking close by.
• Where can we rent a car?
  Car rental at reception desk.
• Which is the nearest airport?
  Genoa GOA.
• Do you have a pickup or shuttle service from and to the airport?
  No.
• Which is the nearest bus-stop?
  200 meters bus stop.
• Which is the nearest railway station?
  Chiavari railway station at 400 meters.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No.
• Are pets welcome?
  Small pets are welcome.
• Is there a restaurant in the Property?
  Restaurant available for dinner.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  No.