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FAQs - Frequently Asked Questions


 
  • At what time can we check-in and out?
    Check In: from 2:00 p.m.
    Check Out: before 10.00 a.m.
  • Is the price per room/apartment or per person?
    The price is per person.
  • Is breakfast included in the price and what type of breakfast?
    Buffet breakfast is included in the price.
  • Can we settle the bill on arrival?
    Yes, you can.
  • Which languages are spoken at the reception?
    We speak Italian, English and German.
  • How many floors are there in the building and do you have an elevator (lift) in the building?
    The hotel have 5 floors and there is an elevator.
  • Are there quiet, private, romantic rooms?
    Yes.
  • Do the rooms/apartments have a terrace/courtyard?
    Some rooms have a terrace.
  • Do the rooms/apartments have a balcony?
    Some rooms have a balcony.
  • Do you have non smoking rooms/apartments?
    No.
  • Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
    Yes, there is satellite TV.
  • Is there a telephone with direct dialling in the rooms/apartments?
    Yes, there is a telephone with direct dialing.
  • Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
    The Star Rooms have air conditioning.
  • Do you have an Internet/E-Mail point in the Property?
    Yes.
  • Is there a swimming pool? When is it open?
    There is a swimming pool on the beach at few steps from the hotel.
  • Is parking or garage available?
    Yes, there is a private parking at 250 meters from the hotel (Euro 8,00 per day).
  • Where can we rent a car?
    You can rent a car in Genoa.
  • Are there grocery stores or supermarkets in the surroundings?
    Yes.
  • Which is the nearest village or town?
    The hotel is located in the centre of Finale Ligure. Other town nearby are: Borgio Verezzi, Pietra Ligure, Loano.
  • Which is the nearest airport?
    The nearest airport is "Cristoforo Colombo" in Genoa (60 km).
  • Do you have a pickup or shuttle service from and to the airport?
    No.
  • Which is the nearest bus-stop?
    The nearest bus-stop is at the railway station, 200 meters far from the hotel.
  • Which is the nearest railway station?
    The nearest railway station is Finale Ligure, 200 meters far from the hotel.
  • How far away is the beach?
    The beach is at 30 meters from the hotel.
  • Is the beach private or public?
    There are some beaches free and some private.
  • Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
    No.
  • Are pets welcome?
    No.
  • Is there a restaurant in the Property?
    Yes.
  • Can I connect my modem so that I can surf the Internet from my room/apartment?
    Yes.