FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  Check In any time, Check Out before 10am.
• Is the price per room/apartment or per person?
  Prices are per person.
• Is breakfast included in the price and what type of breakfast?
  American buffet breakfast is included.
• Can we settle the bill on arrival?
  Yes, if you prefer.
• Which languages are spoken at the reception?
  English and German.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  2 Floor building with elevator.
• Are there quiet, private, romantic rooms?
  Yes.
• Do the rooms/apartments have a terrace/courtyard?
  Yes but not all.
• Do the rooms/apartments have a balcony?
  Standard rooms without balcony- Superior rooms with balcony.
• Do you have non smoking rooms/apartments?
  Yes we have.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes with International channels.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes, there is a direct line telephone.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  Yes and it is included.
• Do you have an Internet/E-Mail point in the Property?
  Yes we have.
• Is there a swimming pool? When is it open?
  Yes 3 swimming pools-Open from day light till sun-set.
• Is parking or garage available?
  Yes is available.
• Where can we rent a car?
  Here in the hotel.
• Are there grocery stores or supermarkets in the surroundings?
  Yes 200 mt.
• Which is the nearest village or town?
  Lacco Ameno 1.5 km.
• Which is the nearest airport?
  10 km from the port in Naples.
• Do you have a pickup or shuttle service from and to the airport?
  Yes we do transfers on request payable in hotel.
• Which is the nearest bus-stop?
  Outside Hotel.
• Which is the nearest railway station?
  6 km.from the port in Naples.
• How far away is the beach?
  Approx. 2 km.
• Is the beach private or public?
  Both private and public.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  Yes, there is.
• Are pets welcome?
  Only small pets.
• Is there a restaurant in the Property?
  Yes 2 restaurants oneinside and one outdoor.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  No,you can't.