Travellers Reviews
Submitted by Maria Psilou, ATHENS, Greece
Very nice hotel at Moltrasio near Como. We stayed at a room with lake view from which we could see a big part of the lake and the opposite villages. The staff were more than polite and helpful. An excellent choice.
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Contact Maria now!
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Submitted by Alice Vowles, Veigy-Foncenex, France
Arrived a day early having telephoned from Monza the night before & been given, at such short notice, a beautiful room in the Villa Stucchi. We didn't care that it cost more than the room booked from the next day. It was only for 1 night.
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I had originally requested a smoking room on the website but the room given us was non-smoking so I asked to change & we were given a much smaller room with twin beds rather than a double bed but, the next day, we were given a lovely smoking room for the same price. The staffs' help was very much appreciated.
The major-domo at the restaurant Imperialino across the road was useless concerning seating people & trying to make out that there were 2 sittings & we waited 20 minutes for our bill to sign which never came so we gave up & I mentioned the unsigned bill instead at the reception desk on the way up to our room.
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I have a very expensive car, so it was brilliant that the hotel had the garage parking. I didn't care about the additional cost per night - it was worth every penny for the peace of mind &, with the lake ferry boats docking so close to the hotel, that was the best way to travel around.
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The fact that the various lake ferries call frequently at the dock so close to the hotel.
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I would thoroughly recommend the hotel to anyone.
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Submitted by francis murphy, liverpool, United Kingdom
my room was upgraded
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the accomodation was small
the restaurant staff unfreindly
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the distance to the main town and attraction was not stated.
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picturesque, relaxing but with limited services and nearby amenities!
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Submitted by Ktalain
Ktalain has left no specific comment, however has rated the overall satisfaction rate with a 79% score, his arival experience with a 100% value and his check-out with a 89% rate. |
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Submitted by John
none
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good
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Submitted by Alexandra
Some of the staff were extremely polite while others seemed as if it was an inconvenience to deal with fairly ordinary requests, such as booking a taxi. Also arrangements for the buffet breakfast were not clear and staff did not hide annoyance when a number of parties (not only mine) seated themselves, although there had been no one to greet or direct them to tables.
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Although the location, outside and lobby of the building are stunning and in good repair, the rooms are fairly dated. A kettle and tea in the room would be a welcome addition.
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I would say staff - including managers - are hit or miss, and that the rooms leave a bit to be desired.
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Submitted by Anonymous
We had requested a balcony, but were given a window only, although we did have a bit of a view of the lake. Also confirmed for a smoking room and none available.
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Rooms were small. Area around hotel was very nice...grounds were maintained well.
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Morning restaurant staff could be more 'cheerful'. Did not appreciate the assumption that we could not speak the language, and that we were American.
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Quaint little town on gorgeous Lake Como. Quiet area located near boat cruise dock. Hotel is old but maintained very well...room size adequate. Probably would not return.
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