FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  Check In from 1pm, Check Out before 11am.
• Is the price per room/apartment or per person?
  The price is per room.
• Is breakfast included in the price and what type of breakfast?
  Yes, it is included and it is a buffet breakfast.
• Can we settle the bill on arrival?
  Yes, you can.
• Which languages are spoken at the reception?
  Italian, English, French, German and Spanish .
• How many floors are there in the building and do you have an elevator (lift) in the building?
  There are eleven floors and there are eight lifts.
• Are there quiet, private, romantic rooms?
  Yes, the rooms are quiet and romantic.
• Do the rooms/apartments have a terrace/courtyard?
  Yes, some of the rooms have a terrace.
• Do the rooms/apartments have a balcony?
  Yes, they have a balcony.
• Do you have non smoking rooms/apartments?
  Yes, non smoking rooms are available.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes, each room has satellite television.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes, it is available in all rooms.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  Yes, there air conditioning is available at no extra charge.
• Do you have an Internet/E-Mail point in the Property?
  Yes, there is an internet point.
• Is there a swimming pool? When is it open?
  Yes, it is open from 9am till 6pm.
• Is parking or garage available?
  Yes, the hotel has got a private car park.
• Where can we rent a car?
  At the reception desk.
• Are there grocery stores or supermarkets in the surroundings?
  Yes, near the hotel.
• Which is the nearest village or town?
  Sorrento.
• Which is the nearest airport?
  Capodichino - Naples.
• Do you have a pickup or shuttle service from and to the airport?
  We can organise your transfers.
• Which is the nearest bus-stop?
  At the entrance of the hotel.
• Which is the nearest railway station?
  Sorrento station is only 800 m away.
• How far away is the beach?
  Only 1 km.
• Is the beach private or public?
  The beach is public.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No, there is not a fitness center.
• Are pets welcome?
  Yes, they are welcome.
• Is there a restaurant in the Property?
  Yes, there is a good restaurant.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  Yes, you can.