FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  Check In from 2pm, Check Out before midday.
• Is the price per room/apartment or per person?
  The prices are per person per day.
• Is breakfast included in the price and what type of breakfast?
  Yes.
• Is heating included in the price?
  No.
• Can we settle the bill on arrival?
  Yes.
• Which languages are spoken at the reception?
  English.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  One floor without elevator.
• Are there quiet, private, romantic rooms?
  All our rooms are very quiet and romantic.
• Are linens and towels provided or do I need to bring my own?
  Yes.
• Do the rooms/apartments have a balcony?
  No.
• Do you have non smoking rooms/apartments?
  No.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes.
• Is there a telephone with direct dialling in the rooms/apartments?
  No.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  No.
• Is there a dining room where we could sometimes all dine together?
  Yes, the "Sala Grande".
• Do you have an Internet/E-Mail point in the Property?
  Yes.
• Is there a swimming pool? When is it open?
  Not yet, will be available from September 2003.
• Is parking or garage available?
  Yes, inside the property.
• Where can we rent a car?
  In Agrigento.
• Are there grocery stores or supermarkets in the surroundings?
  Yes.
• Are there vineyards nearby?
  No.
• Which is the nearest village or town?
  Piazza Armerina 10 km.
• Which is the nearest airport?
  Catania Airport 70 Km.
• Do you have a pickup or shuttle service from and to the airport?
  No.
• Which is the nearest bus-stop?
  There is a private bus service available from the S.A.I.S. ETNA company on their Piazza Armerina-Gela line. There is a bus stop 200 meters from Gigliotto.
• Which is the nearest railway station?
  Caltagirone, 15 km.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No.
• Are pets welcome?
  Yes.
• Is there a restaurant in the Property?
  Yes, with typical Sicilian products.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  No.