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FAQs - Frequently Asked Questions
 
  • At what time can we check-in and out?
    All accommodations, Check In from midday, Check Out before 11am.
  • Is the price per room/apartment or per person?
    The prices are per room per night, with breakfast taxes and services included. Prices in half board are per person.
  • Is breakfast included in the price and what type of breakfast?
    American Breakfast is included in the price.
  • Can we settle the bill on arrival?
    Yes.
  • Which languages are spoken at the reception?
    English, French, German.
  • How many floors are there in the building and do you have an elevator (lift) in the building?
    The property has 5 floors with a lift.
  • Are there quiet, private, romantic rooms?
    Yes.
  • Do the rooms/apartments have a terrace/courtyard?
    Yes.
  • Do the rooms/apartments have a balcony?
    All the rooms have balcony.
  • Do you have non smoking rooms/apartments?
    Yes.
  • Is there a TV in the rooms/apartments? Are there international channels (satellite TV)?
    All rooms with Sat TV.
  • Is there a telephone with direct dialling in the rooms/apartments?
    Yes.
  • Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
    Yes, with indipendent control. No extra charges for it.
  • Do you have an Internet/E-Mail point in the Property?
    Yes. No charge for it.
  • Is there a swimming pool? When is it open?
    We have 2 swimming pools. From Easter until September.
  • Is parking or garage available?
    We have a private parking.
  • Where can we rent a car?
    Directly at the hotel.
  • Are there grocery stores or supermarkets in the surroundings?
    The shopping area is 5' walking from the hotel.
  • Which is the nearest village or town?
    We are in Loano.
  • Which is the nearest airport?
    Genova (70 km), Nice Airport (120km), Villanova d'Albenga airport (20km.)
  • Do you have a pickup or shuttle service from and to the airport?
    Transfer upon paiment.
  • Which is the nearest bus-stop?
    The nearest bus-stop is 200m from the property.
  • Which is the nearest railway station?
    Loano Railway Station 1 km.
  • How far away is the beach?
    We are located in front of the beach.
  • Is the beach private or public?
    Two private beaches (access in on payment).
  • Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
    Yes we have a fitness center. We also have spinning and bicycle available.
  • Are pets welcome?
    Only small pets are welcome.
  • Is there a restaurant in the Property?
    We have 2 restaurants in the property.
  • Can I connect my modem so that I can surf the Internet from my room/apartment?
    Yes.