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Hotel Excelsior Splendide
 
 
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Guest Rating

 
76%
202 guests and 15 review
Selected for you!
We have personally
visited and selected
it for you in 2004!*

Travellers Reviews


Submitted by Anthony Letterese, London, United Kingdom

Question 1. I did not use the directions. I
already knew where it was.
...
7. Yes they were stated but I would say the
website was somewhat misleading. Common areas
just felt a bit tatty. It's a magnificent
building that just needs some nice pieces of
furniture. The garden behind with the pool
was a mess althought I realise we awere out
of pool season.

8. We had roof rooms and they were nice and
clean. Lovely views of the lake. The bathroom
was new and very nice but the furniture a bit
tatty...overall I would say the website
photos make the rooms look nicer than they
are.

9. As I mention, the rooms were very nice
apart from slightly old feeling furniture.
But it was the common areas that just felt a
bit tatty, old carpets, old upholstery.
However the things that probably lets the
hotel down the most is the dining room. In
fact we chose to have breakfast in a cafe.
The breakfast was acceptable but the coffee
was appalling and made from a automated
machine - unthinkable and unacceptable for
Italy as the home of excellent coffee. The
dining room was also completely atmosphere-
less with poor quality table cloths etc.
...
If I am honest I wouldn't really recommend it.
I would recommend one of the other similar
hotels in Bellagio of the same price range.
Rating 77%


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Submitted by Emma Saunders, London, United Kingdom

Emma has left no specific comment, however has rated the overall satisfaction rate with a 79% score, his arival experience with a 100% value and his check-out with a 89% rate.
Rating 89%
Submitted by Malia Robinson, Lincoln, United States

We arrived with an extra guest and the receptionist was very flexible in accomodating all of us, even offering us a discounted rate.
...
Lovely, quiet hotel that is well-situated in Bellagio town. The staff are very friendly and helpful.
Rating 84%
Submitted by Sheila Harris

Hotel requires a lot of upgrade work,garden around pool badly maintained and garden furniture required to be replaced. Did not expect to get coffee, tea and fruit juice dispensed from a machine in dining room !! Shower cubicle very small.
...
A 2 star hotel which has once been grand but now in need of major refurbishment
Rating 74%
Submitted by Lawrence

Hotel good value for money, staff helpful and polite, would recommend anyone to stay,we hope to return soon,room especiaaly was beautiful.
...
we have stayed before and would return with other friends
...
we asked to keep one room for extra day to store cases and change, this was no problem, and the rate was discounted.
...
hotel with lots of character, lovely marble reception, rooms are large and of course better with lake views, breakfast is adequate,all good comments.
Rating 89%
Submitted by Sheevaun

check in was very quick and no bother at all. staff were friendly and efficient.
...
access to the pool was very poor and should be improved. Coffee was not nice! But overall we would recommend this hotel.
...
All very expedient and efficient.
...
our room was spacious but there was no bath, just a shower. The top covers on the beds are old fashioned but we took them off. The pool was not kept clean enough and access to it was poor which is a pity.
...
Old charm - very well located with a fantastic view of lake como.
Rating 86%
Submitted by kim

Our accommodation was wonderful, with a spectacular view of the lake which we had not booked, but were very grateful to have! My only complaint would be the twin beds in our room - very uncomfortable and very narrow. Apart from that, the hotel was great
...
Good value, great location and a very beautiful town.
Rating 80%
Submitted by Nativ

No bellboy to hel with the bags.
Rating 60%
Submitted by Neil

The room did have two single beds but end to end not side by side and the room was in the attic with sloping roof. However was overlooking lake and reasonably quiet.
...
Building run down. A pity as it had some lovely features but living on past glories. Needs some money spending on it. The serving staff were off hand and unhelpful. Could not get a drink one night as the outside bar would not serve me as it was raining even though I had previously ordered. All in all not a pleasant stay as far as staff were concerned
...
Was offered a discount for cash. Declined
...
,m,
...
run down needing a cash injection and staff training.
Rating 52%
Submitted by Kate

Terrible food, THE WORST I HAVE SEEN ANYWHERE IN A LONG TIME!!
Was only an iron available but no ironing board!
We were not allowed to take either our lunch OR dinner on the terrace!!

...
OK but do not eat there. Try to get into one of the other hotels on the front first.
Rating 48%
Submitted by Anonymous

The two women at the front desk were extremely helpful and polite. I would definitely recommend to someone to stay there and I would stay there again. The views were also very nice.

Although the breakfast food was fine the dining area reminded me a little of a cafeteria and could have been a little nicer.
Rating 89%
Submitted by Anonymous

The guest has left no specific comment, however has rated the overall satisfaction rate with a 79% score, his arival experience with a 91% value and his check-out with a 78% rate.
Rating 83%
Submitted by Anonymous

A nice hotel in the heart of the city, the only thing that could improve the hotel is if it had air conditioning. On hot days, the rooms do not cool down.
Rating 78%
Submitted by Anonymous

As you know, bellagio is a tourist place, so map or boat time, and others thing like place to visited, could be at the lobby or the receptionist could give us that kind information without ask her.
...
The room was ok, maybe need repair
The bathroom was quite big, but there wasn't
shower on the top, and no glass around.So after the shower there was water for bathroom floor. Room number 5.
...
The room need renovation, also the shower.
...
Very Simple place with nothing special.Try another one.
Rating 74%
Submitted by Anonymous

The guest has left no specific comment, however has rated the overall satisfaction rate with a 70% score, his arival experience with a 83% value and his check-out with a 61% rate.
Rating 72%

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