FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from 2pm, Check Out before 10am.
• Is the price per room/apartment or per person?
  The price is per apartment.
• Is breakfast included in the price and what type of breakfast?
  Yes, breakfast is included.
• Can we settle the bill on arrival?
  No, the bill is due to pay in advance.
• Which languages are spoken at the reception?
  Italian, English, French, Spanish.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  There is only one garden floor.
• Are there quiet, private, romantic rooms?
  Yes, there are quiet and romantic rooms.
• Do the rooms/apartments have a terrace/courtyard?
  Yes, the rooms do have a terrace.
• Do the rooms/apartments have a balcony?
  No, the rooms do not have a balcony.
• Do you have non smoking rooms/apartments?
  No, we do not have non smoking rooms.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  There is a cable Tv in each room.
• Is there a telephone with direct dialling in the rooms/apartments?
  No, there is no telephone in the rooms.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  Yes, there is a free of charge air-conditioning.
• Do you have an Internet/E-Mail point in the Property?
  Yes, we do have an Internet point.
• Is there a swimming pool? When is it open?
  Yes, there is a swimming pool open from May to September.
• Is parking or garage available?
  Yes, there is a parking available.
• Where can we rent a car?
  You may rent a car in Sorrento.
• Are there grocery stores or supermarkets in the surroundings?
  Yes, there are grocery stores at 300 meters.
• Which is the nearest village or town?
  Sant'agnello is the nearest village.
• Which is the nearest airport?
  Naples Capodichino is the closest airport.
• Do you have a pickup or shuttle service from and to the airport?
  Yes, we do have a shuttle service for an extra charge.
• Which is the nearest bus-stop?
  There is a bus stop crossing the road.
• Which is the nearest railway station?
  Sant'agnello station is at 300 meters.
• How far away is the beach?
  The beach is at 260 meters.
• Is the beach private or public?
  La Marinella beach is private.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No, there is no fitness center.
• Are pets welcome?
  No, pets are not allowed.
• Is there a restaurant in the Property?
  No, there is no restaurant.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  No, you cannot connect the modem from the rooms.