FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In any time, Check Out before midday.
• Is the price per room/apartment or per person?
  The price is per room and per apartment.
• Is breakfast included in the price and what type of breakfast?
  No, it is not included.
• Can we settle the bill on arrival?
  Yes, if you prefer.
• Which languages are spoken at the reception?
  English and French.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  The Hotel has 1 floor without lift, the Residence has 4 floors and a lift.
• Are there quiet, private, romantic rooms?
  Yes, all the rooms and the apartments are quiet and private and some rooms and some apartments are romantic.
• Do the rooms/apartments have a terrace/courtyard?
  Yes, some of them have a balcony.
• Do the rooms/apartments have a balcony?
  Yes, some of them have a balcony.
• Do you have non smoking rooms/apartments?
  Yes.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes, there is the TV but not satellite.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes, there is.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  No, but is not necessary.
• Do you have an Internet/E-Mail point in the Property?
  No.
• Is there a swimming pool? When is it open?
  Not in the property, but we have an agreement with a swimming pool open in the summer season.
• Is parking or garage available?
  Yes, parking is available.
• Where can we rent a car?
  Alba downtown or Turin Airport.
• Are there grocery stores or supermarkets in the surroundings?
  Yes, in Monforte d'Alba, where the Hotel and the Residence are located.
• Are there vineyards nearby?
  Yes, you are in the heart of Langhe!
• Which is the nearest village or town?
  Monforte d'Alba.
• Which is the nearest airport?
  Turin.
• Do you have a pickup or shuttle service from and to the airport?
  No.
• Which is the nearest bus-stop?
  In Monforte d'Alba.
• Which is the nearest railway station?
  Alba.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No.
• Are pets welcome?
  Yes, of course.
• Is there a restaurant in the Property?
  Yes.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  No.