FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from 2pm, Check Out before 10am.
• Is the price per room/apartment or per person?
  The prices is daily price per room.
• Is breakfast included in the price and what type of breakfast?
  Yes, it is included.
• Can we settle the bill on arrival?
  Yes, we require the final payment at check-in.
• Which languages are spoken at the reception?
  Italian, German, Dutch, French and English.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  5 floors, yes there is an elevator in the hotel.
• Are there quiet, private, romantic rooms?
  Yes. Most of them overlook the bay of Naples.
• Do the rooms/apartments have a terrace/courtyard?
  No.
• Do the rooms/apartments have a balcony?
  Yes.
• Do you have non smoking rooms/apartments?
  Yes.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes, all rooms have satellite tv.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  Yes, it is seasonal and there is no extra charge.
• Do you have an Internet/E-Mail point in the Property?
  Yes.
• Is there a swimming pool? When is it open?
  Yes. A nice swimming pool is open from may to september.
• Is parking or garage available?
  Yes.
• Where can we rent a car?
  Directly at the Hotel.
• Are there grocery stores or supermarkets in the surroundings?
  Yes.
• Are there vineyards nearby?
  Yes.
• Which is the nearest village or town?
  Sant'Agnello city centre about 400 meters, Sorrento city centre about 1 km.
• Which is the nearest airport?
  40 km, Napoli.
• Do you have a pickup or shuttle service from and to the airport?
  No, sorry.
• Which is the nearest bus-stop?
  City bus stop at about 300 meters.
• Which is the nearest railway station?
  500 mt.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  There is at about 500 meters.
• Are pets welcome?
  No, sorry.
• Is there a restaurant in the Property?
  Yes.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  No.