FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from midday until 6pm, Check Out before 10am.
• Is the price per room/apartment or per person?
  The price is per apartment.
• Is breakfast included in the price and what type of breakfast?
  Something for a light breakfast is included in the kitchenette for short stays.
• Is heating included in the price?
  Heating is included in the daily rate and in the weekly rate.
• Can we settle the bill on arrival?
  You can settle your bill either on arrival or on departure.
• Which languages are spoken at the reception?
  Italian, English, German and French.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  There are 2 floors (ground floor and first floor). No lift.
• Are there quiet, private, romantic rooms?
  All our suites are very quiet, private and romantic.
• Are linens and towels provided or do I need to bring my own?
  Linens and towels are included.
• Do the rooms/apartments have a terrace/courtyard?
  Our apartments have either a terrace, a garden or a panoramic view except the Brother Fire apartment.
• Do the rooms/apartments have a balcony?
  2 of them have a balcony, 2 of them a garden with patio, 2 of them a great view from the windows.
• Do you have non smoking rooms/apartments?
  No.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  There is a satellite TV and a telephone in each apartment.
• Is there a telephone with direct dialling in the rooms/apartments?
  You have to dial 0 and then the number.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  Only the Penthouse Suite has air-conditioning.
• Is there a dining room where we could sometimes all dine together?
  In the penthouse there is a large living-room which can be used by the guests of that apartment and their friends.
• Do you have an Internet/E-Mail point in the Property?
  Yes, we can let our guests use the internet to check- the mail at the reception. This service is free of charge.
• Is there a swimming pool? When is it open?
  No, there isn't.
• Is parking or garage available?
  There is a parking 100 metres far away which has special rates for our guests.
• Where can we rent a car?
  In S. Maria degli Angeli (2 miles far away) there is a rental car or at the airport in Perugia (8 miles far away).
• Are there grocery stores or supermarkets in the surroundings?
  Yes.
• Are there vineyards nearby?
  Yes.
• Which is the nearest village or town?
  We are in the heart of Assisi.
• Which is the nearest airport?
  Perugia's airport is 8 miles far away.
• Do you have a pickup or shuttle service from and to the airport?
  No.
• Which is the nearest bus-stop?
  Porta Nuova, 500 metres far away.
• Which is the nearest railway station?
  Assisi, 2 miles.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  Our beauty centre is 3 miles by our free shuttle service. Massage available in your apartment.
• Are pets welcome?
  Yes, in some of our units.
• Is there a restaurant in the Property?
  No.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  You can use the plug of the telephone to connect from your room.