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FAQs - Frequently Asked Questions
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- At what time can we check-in and out?
All accommodations, Check In from 10am until 11pm, Check Out before midday. Please let us know in advance what time you intend to check in. - Is the price per room/apartment or per person?
Our rates are per room. - Is breakfast included in the price and what type of breakfast?
Buffet breakfast included is in our rates. - Can we settle the bill on arrival?
Yes, you can. - Which languages are spoken at the reception?
English, French and Italian. - How many floors are there in the building and do you have an elevator (lift) in the building?
There are 5 floors in the building and we do have a lift. - Are there quiet, private, romantic rooms?
Yes, our rooms are very quiet. - Do the rooms/apartments have a terrace/courtyard?
No. - Do the rooms/apartments have a balcony?
Yes, balcony or veranda. - Do you have non smoking rooms/apartments?
Yes, we do. - Is there a TV in the rooms/apartments? Are there international channels (satellite TV)?
Yes, there is a TV with international channels in each of our rooms. - Is there a telephone with direct dialling in the rooms/apartments?
Yes, there is. - Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
Yes, there is, it is seasonal and free of charge. - Do you have an Internet/E-Mail point in the Property?
Yes, we do have an Internet/E-Mail point in the hall. - Is there a swimming pool? When is it open?
No, we have a spa whirlpool and relaxation area at your disposal. - Is parking or garage available?
Yes, guarded parking available (free of charge). - Where can we rent a car?
Ask the reception. - Are there grocery stores or supermarkets in the surroundings?
Yes, there are grocery stores and supermarkets in the immediate surroundings. - Which is the nearest village or town?
Agrigento. - Which is the nearest airport?
Catania airport. - Do you have a pickup or shuttle service from and to the airport?
No, we do not. - Which is the nearest bus-stop?
In front of the hotel entrance. - Which is the nearest railway station?
Agrigento down town. - How far away is the beach?
350 meters. - Is the beach private or public?
There are private and public beaches. - Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
Yes, there is a wellness area with Jacuzzi. - Are pets welcome?
No, sorry. - Is there a restaurant in the Property?
Yes, there is family run restaurant, well known for it's typical recipes. - Can I connect my modem so that I can surf the Internet from my room/apartment?
Yes, in all the hotel and in all our rooms is available a wireless broadband Internet access.
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