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Traveler Reviews for Continental


Piazza della Vittoria 4, Sorrento, 80067
 
 


 
  
 
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Guest Rating

 
89%
207 guests and 28 review

Travellers Reviews


Submitted by Anthony Thomas, London, United Kingdom

The room was very well decorated and clean. However it was described as a juniour suite when it was simply a double room, and not a particularly large one.
The shower leeked which meant a wet floor after each use. Despite reporting this it was not fixed during stay.
Wet bath mats not changed.
The toilet flush did not work properly and again report did not result in correction.

Breakfast served in room was excellant.

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Newly and tastefully decorated bedrooms . Common areas e.g. bar and restaraunt, a bit 'tired'
Good location in a quiet square close to all attractions
Rating 68%
Submitted by anthony ferrara, london, United Kingdom

very clean & most helpfull
Rating 100%
Submitted by Buffy Bianchini, Foster City California, United States

My experience was wonderful. The staff at the hotel was excellent. They really helped me with transportation arrangements and were very helpful with excursions.
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It was great. The hotel location is perfect. It is close to everything.
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We had an incredible suite. We had a wrap around deck which gave us an amazing view of the mediterrian sea. I would highly recommend this hotel.
Rating 97%
Submitted by Manoj Vaghela, Flamstead, United Kingdom

Wonderful hotel with helpful, kind and considerate staff. They were especially good to our children - an 8 year-old and a 4 year-old.
I would heartily recommend this hotel for its location , its ambience and its staff.
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The wonderful staff at the Hotel.
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great place if you have children but do not want the type of hotel where everything is child-orientated.
Rating 94%
Submitted by janice curley, redding,ct 06896, United States

The hotel staff and room accomedations were surperb. When I return to Sorrento it would be the only place I would ever think of staying.
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The hotel staff were always extremely helpful and pleasant. They spoke English very well. We always took there advise on where to eat and places of interest to visit. We were never dissapointed on there selections.
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Sorry we had to leave
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Much closer to Downtown Sorrento then I thought. Also walking distance to get the ferry to Capri.
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Don't waste your time looking for a better hotel more central to the activity of Sorrento or nearby attractions. Excellent value for the money.
Rating 90%
Submitted by TERRY HASSELL, Co DURHAM, DL13 3DU, United Kingdom

STAY WAS EXELLENT THE STAFF WERE VERY PLESANT AND IT WAS A PLEASURE TO BE LOOKED AFTER. WILL RETURN & RECOMEND. THANKS BTWERRY
Rating 89%
Submitted by john pole, matlock DE4 5BD, United Kingdom

Nothing to add
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The quality of the breakfasts was poor by most continental standards
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We were astonished that we had to pay for sunbeds at the pool side especially at the room price we were paying 300 EUROS PER NIGHT IS NOT CHEAP AND THIS WAS NOT GGOD
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A BEAUTIFUL HOTEL
THERE ARE NO TERRACES THAT HAVE A CLEAR VIEW OF THE GULF OF SORRENTO BUT THE WEB DOES NOT MAKE THAT CLEAR O.K. IF YOU STAND SIDEWAYS ON A CHAIR YOU CAN SEE THE SEA. WE WERE LUCKY WE HAD A BALCONY ON A CORNER WHICH WE PAID FOR.
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Go with an open mind DON'T GET EXCITED ABOUT BREAKFAST and don't go half board.

Otherwise you will have a wonderful time because the hotel is in a prime position for the town and the Marina Grande Great Fantastic
Rating 89%
Submitted by Aidan Moorhead

We were made very welcome immediately on arrival
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The room was excellent and the quality of care was second to none. The cleanliness was superb and and the care was brilliant. The atmosphere was friendly and relaxed but efficient.
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We extended our stay whilst we were there and had full help and cooperation to so do. The reception staff went out of their way to help with this and arrange for our extra accommodation. They were also very pleasant.
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The location is beautiful and quiet but it is so near to the town and it's facilities.
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A superb hotel with all the facilities of a top class venu. Very nice food and the staff are pleasant and helpful. The resort is lovely but one's stay at the Continental enhances this and turns the whole experience into a great holiday. I would definately go again.
Rating 90%
Submitted by alan godfrey

No room service after midnight.
Earl Grey tea and orange juice available in pool bar but not in dining-room.
We had to pay for extra tea bag if we wanted a second cup of tea.
More fruit variety should be available at breakfast.
Rating 90%
Submitted by Siobhan Lynch

Breakfast was included in the rate but the quality of it was very poor to the point that on day 2 and 3 we skipped breakfast.-
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Your website said rooms had a CD player- our room didnt
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Very good rooms close to the town but quite and with brilliant views. Staff extremely nice and friendly - nice cocktail bar and pool area. However go for a B&B rate as breakfast is not great.
Rating 74%
Submitted by paul

very helpful porters
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totally exceded my expectations,staff were a credit to the hotel,food was excellent,a warm and friendly atmosphere,my brother has already booked with yourselves for next year
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well organized and quick
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the fact it is so close to all the night life,yet you wouldn't know it,its so quiet and peaceful at night,
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definately the best i have stayed in,was quite overwhelmed by level of service,
Rating 97%
Submitted by sharon

I would stress the elegance of the hotel and favourable location.
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We were very pleased and surprised with the elegance of the hotel property and the rooms.
The hotel location is very central, and the rooms sea views are wonderful. The hotel is priced very reasonable considering the surrounding high priced properties.
We would certainly return to this hotel in the future.
Rating 97%
Submitted by Joanne

Location and some of the views from the hotel are superb
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A lovely hotel with really pleasant staff. Some of the public areas are a little old fashioned but overall I loved staying here and would recommend it.
Rating 97%
Submitted by Francesca

they greeted us by name when we walked
in. the staff were so wonderful
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the rooms were spacious , clean and very
comfortable. We had a beautiful view and
the staff was always helpful.
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check out was quick. they were helpful in
giving us directions to the Autostrata
and they wer very nice.
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the hotel is located right near a park,
our room overlooked it, where many kids
hang out and make-out. It was
ocassionally loud but not too bad.
otherwise the location is ideal to get to
the center of town and all the shops plus
very close to Marina Grande and beaches.
It was a fantastic stay. We loved it!!
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I would say that it was luxurious,
beautiful rooms, friendly staff, great
location, beautiful views, a most
comfortable stay. Great pool. Definitely
a great deal for the money, a must stay.
Walking distance to everything.
Rating 97%
Submitted by Andrea

The Hotel has been fully refurbished. We stayed last year and were impressed with the upgrade. Excellent service and facilities and the staff are extremely attentive. You should show some updated pictures of the hotel.
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Excellent 4 star hotel located in convenient location in heart of Sorrento. Value for money considering price of nearby hotels.

Stay there.
Rating 97%
Submitted by Julie

Staff were extremely helpful and pleasant even though we arrived earlier than check-in time
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The room was excellent and far better than expected with amazing views.
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That there is a charge of 3 euros per day for use of sun loungers as this is quite unusal and was not expected
Rating 93%
Submitted by Carole

Carole has left no specific comment, however has rated the overall satisfaction rate with a 100% score, his arival experience with a 91% value and his check-out with a 78% rate.
Rating 90%
Submitted by Zoran

Hotel stuff was very polite and helpful. Also room that I got was very good and exceeded my expectations.
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Hotel has perfect location, excellent view and outstanding service. Web site does not give full picture about quality of this hotel.
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Acoustic isolation between rooms is poor but this did not seriously affect my general positive experience.
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Very nice hotel with ideal location for exploring Sorrento and area. Nice rooms with beautiful view. Very polite and friendly stuff.
Rating 90%
Submitted by elizabeth

it was a lovely hotel all staff very nice
Rating 89%
Submitted by Annette

excellent hotel...I would stay there again and recommend to others
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I really enjoyed the hotel.
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the staff were always helpful and polite
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no...website was excellent
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it was clean, great rooms, staff very polite and helpful with recommendations on where to go and places to eat
Rating 89%
Submitted by Selina

We were thrilled with our choice to stay at Hotel Continental. What a beautiful hotel and great location. The staff was very helpful with getting us checked in and setting up dinner reservations. Our honeymoon could not have been any nicer (unless we could have stayed longer that is). We will certainly return in the future!
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Our only gripe about our stay is that the weather was a bit on the warm side for us and the air conditioner had already been turned off for the season. Our only option was to open the terrace doors which allowed more noise in as well as a few flying friends. The room however was beautiful and very clean.
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The most beautiful view ever! We loved the location to all the shops and places to eat. The cul de sac made it fairly quiet other than the boats heading over to Capri which are kind of loud. The suite was super and we can't wait to go back!
Rating 87%
Submitted by Marvin

Very courteous staff. Clean and well-kept property. The balcony room was very nice but I wished I had more time to enjoy the room. Very nice location in Sorrento.
I would highly recommend this hotel to anyone.
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It is very clean and modern hotel. The breakfast buffet which was included was very nice. Staff was courteous and professional.
I would stay here again if I come back to Sorrento.
Rating 83%
Submitted by Richard

The American Breakfast as described on the website was actually a continental breakfast,which was all we needed anyway to be honest.Towels were changed twice a day,which you don't tend to find in even 5* Hotels let alone 4* ones.
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There is a charge for the sunbeds around the hotel pool of 3 Euros per bed for the day.
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Very good Hotel.Staff were friendly & welcoming.
Rating 83%
Submitted by helen

The main problem with the hotel was that the air conditioning was turned off at 9.30am until 1.00pm and also in the middle of the night and then did not come back on again until about 5.30am. This meant that I did not get one full nights sleep during the whole stay. As I would wake up boiling hot and then later cold! I would have just left the doors and windows open in preference to the air conditioning, but we were right next to a building site so it was too noisy. This air con thing is a big issue for me and it means I would not go back to the hotel. Everything else was so good - the staff were great and the hotel was very clean. Breakfast was pretty awful too actually!!
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We were told we could keep room until 3.00pm (as late flight), however they turned the elecricity off much earlier so could not use hair dryer and no air-con! Seem very mean with electricity.
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We stayed in a junior suite. This consisted of 2 small double beds. Not good. Expected one large one.
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Very nice! But would explain the downfalls.
Rating 80%
Submitted by Anonymous

The guest has left no specific comment, however has rated the overall satisfaction rate with a 100% score, his arival experience with a 100% value and his check-out with a 78% rate.
Rating 94%
Submitted by Anonymous

The hotel were helpful and provided information regarding transport to the hotel from the airport before we travelled
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Payment for sun loungers around the pool is unecessary and an irritation - this was the only complaint and the hotel should consider withdrawing this charge
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Location very near to old town - all key attractions within sorrento in walking distance

Table tennis - was not mentioned in information
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very comfortable, relaxing and welcoming

Rating 89%
Submitted by Anonymous

The guest has left no specific comment, however has rated the overall satisfaction rate with a 88% score, his arival experience with a 86% value and his check-out with a 83% rate.
Rating 88%
Submitted by Anonymous

The only negative was that the hotel does not sit directly on the waterfront as we expected. There was actually another hotel between the Continental and the water which really detracted from the view.
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see above
Rating 84%

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