FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from midday, Check Out before 10am.
• Is the price per room/apartment or per person?
  This price is per room.
• Is breakfast included in the price and what type of breakfast?
  The continental breakfast is included in the price.
• Can we settle the bill on arrival?
  You will be able to pay the invoice at the moment of the departure.
• Which languages are spoken at the reception?
  English, French, German and Spanish.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  The Hotel has 2 floors and there is one elevator.
• Are there quiet, private, romantic rooms?
  All the rooms are quiet and are located in a romatic place.
• Do the rooms/apartments have a terrace/courtyard?
  No one room has terrace.
• Do the rooms/apartments have a balcony?
  No one room has balcony.
• Do you have non smoking rooms/apartments?
  In all hotel is forbidden to smoke.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  In all rooms there is satelite television.
• Is there a telephone with direct dialling in the rooms/apartments?
  In all rooms there is direct dialling telephone.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  In all rooms there is air conditioning without extra charge.
• Do you have an Internet/E-Mail point in the Property?
  In the future will be Internet/ e-mail point.
• Is there a swimming pool? When is it open?
  No, there is not.
• Is parking or garage available?
  We have a free parking place in front of the hotel.
• Where can we rent a car?
  In Treviso city or Venice Airport you'll find a rent-a-car office.
• Are there grocery stores or supermarkets in the surroundings?
  In the outskirts there are supermarkets and malls.
• Are there vineyards nearby?
  Yes.
• Which is the nearest village or town?
  Treviso 10 km and Venice 28 km.
• Which is the nearest airport?
  Treviso airport 12 km and Venice airport 18 km.
• Do you have a pickup or shuttle service from and to the airport?
  We have a shuttle bus service from/to airport.
• Which is the nearest bus-stop?
  At 1 km there is a bus stop for Treviso city.
• Which is the nearest railway station?
  At 4 km there is Quarto d'Altino station for Venice city.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No, there is not.
• Are pets welcome?
  Yes, pets are welcome.
• Is there a restaurant in the Property?
  No, there is not.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  You can connect your computer with your modem in all rooms.