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FAQs - Frequently Asked Questions


 
  • At what time can we check-in and out?
    All accommodations, Check In from 4pm until 7pm, Check Out before 10am.
  • Is the price per room/apartment or per person?
    Per room/apartment.
  • Is breakfast included in the price and what type of breakfast?
    Breakfast is included in the price of the rooms, we offer buffet breakfast.
  • Is heating included in the price?
    Heating price is included in price.
  • Can we settle the bill on arrival?
    You can settle the bill on arrival.
  • Which languages are spoken at the reception?
    English, German and French.
  • How many floors are there in the building and do you have an elevator (lift) in the building?
    In the building there are 2 floors and there is no elevator but marble staircase.
  • Are there quiet, private, romantic rooms?
    The rooms are really quiet and romantic. From the windows you can have a look at the Umbrian landscape from Assisi to Spoleto.
  • Are linens and towels provided or do I need to bring my own?
    The Hotel rooms are provided with linen and towels. Apartments have just linen.
  • Do the rooms/apartments have a terrace/courtyard?
    Apartments and bungalows have a terrace. Not all hotel rooms have a terrace.
  • Do the rooms/apartments have a balcony?
    Apartments and bungalows have a balcony. Not all hotel rooms have a balcony.
  • Do you have non smoking rooms/apartments?
    We have some smoking rooms/apartments.
  • Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
    All rooms, apartments and bungalows have satellite TV and international channels.
  • Is there a telephone with direct dialling in the rooms/apartments?
    All rooms have a telephone with direct dialling. Not all apartments have a telephone.
  • Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
    There is no air conditioning in the rooms/apartments/bungalows.
  • Is there a dining room where we could sometimes all dine together?
    There is a restaurant but not a dining room except for some apartments in which there are large and spacious dining rooms.
  • Do you have an Internet/E-Mail point in the Property?
    There is Internet/E-mail point at the property.
  • Is there a swimming pool? When is it open?
    There is swimming-pool opened from June to September.
  • Is parking or garage available?
    A parking area is available at the property.
  • Where can we rent a car?
    You can rent a car in Foligno at about 12 km far from the property.
  • Are there grocery stores or supermarkets in the surroundings?
    At about 3 km there are grocery stores and supermarkets.
  • Are there vineyards nearby?
    Vineyards are located nearby the property. Our company produces wines.
  • Which is the nearest village or town?
    Gualdo Cattaneo.
  • Which is the nearest airport?
    Roma Fiumicino or Ciampino (by train from Rome to Foligno railway station you take about 1 hour). Perugia but there are not so many flights to Perugia from Milan.
  • Do you have a pickup or shuttle service from and to the airport?
    We do not have a pickup service. It is possible on request.
  • Which is the nearest bus-stop?
    Bevagna is the nearest bus stop.
  • Which is the nearest railway station?
    The nearest railway station is Foligno
  • Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
    A fitness centre is in Foligno.
  • Are pets welcome?
    Pets are welcome in the apartments/bungalows (extra charge) but not in the rooms and the restaurant.
  • Is there a restaurant in the Property?
    At the property there is a restaurant (opened for the guests only, not public restaurant).
  • Can I connect my modem so that I can surf the Internet from my room/apartment?
    You can connect your modem from your room (service on request).