FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from midday, Check Out before 9am.
• Is the price per room/apartment or per person?
  The prices are per room.
• Is breakfast included in the price and what type of breakfast?
  Yes, breakfast is included.
• Can we settle the bill on arrival?
  Yes, but everybody pays on the departure.
• Which languages are spoken at the reception?
  English and French.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  The rooms are on two levels. We do not have elevator.
• Are there quiet, private, romantic rooms?
  Yes.
• Do the rooms/apartments have a terrace/courtyard?
  Yes, some rooms have their own balcony or terrace.
• Do the rooms/apartments have a balcony?
  Yes, some rooms have their own balcony or terrace.
• Do you have non smoking rooms/apartments?
  Yes.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  Yes. Included in the room price but only from 3 p.m. to 6 p.m. and in the evening (from 10,30 p.m.)
• Do you have an Internet/E-Mail point in the Property?
  No.
• Is there a swimming pool? When is it open?
  No, the hotel is just in front of the beach.
• Is parking or garage available?
  Private parking is available with extra charge.
• Where can we rent a car?
  At the airport in Naples or in Sorrento.
• Are there grocery stores or supermarkets in the surroundings?
  3 Km.
• Are there vineyards nearby?
  Yes.
• Which is the nearest village or town?
  Nerano 3 Km.
• Which is the nearest airport?
  The nearest airport is in Naples, 80 km.
• Do you have a pickup or shuttle service from and to the airport?
  We can arrange it for you on request.
• Which is the nearest bus-stop?
  100 mt from the Hotel.
• Which is the nearest railway station?
  Sorrento, 16 km.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No.
• Are pets welcome?
  No.
• Is there a restaurant in the Property?
  Yes.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  Yes.