FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In any time, Check Out any time.
• Is the price per room/apartment or per person?
  Prices are per room.
• Is breakfast included in the price and what type of breakfast?
  Yes, continental breakfast is included in the price.
• Is heating included in the price?
  No, it is not.
• Can we settle the bill on arrival?
  Yes, of course you can.
• Which languages are spoken at the reception?
  At the reception are spoken Italian, English, French, German and Spanish.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  The building has one floor, there is not the elevator.
• Are there quiet, private, romantic rooms?
  All our rooms are very quite and romantic.
• Are linens and towels provided or do I need to bring my own?
  We provide linens and towels.
• Do the rooms/apartments have a terrace/courtyard?
  Yes, there are.
• Do the rooms/apartments have a balcony?
  In our breakfast room there is a big balcony where we serve breakfast.
• Do you have non smoking rooms/apartments?
  Yes, we have.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes, each rooms has a TV but without international channels.
• Is there a telephone with direct dialling in the rooms/apartments?
  No, there is not.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  Yes, there is air conditioning included in the price.
• Is there a dining room where we could sometimes all dine together?
  Yes, there is.
• Do you have an Internet/E-Mail point in the Property?
  No, we have not.
• Is there a swimming pool? When is it open?
  No, there is not.
• Is parking or garage available?
  Yes, there is.
• Where can we rent a car?
  You can rent a car in Acireale o in Catania.
• Are there grocery stores or supermarkets in the surroundings?
  Yes, there are.
• Which is the nearest village or town?
  Acireale is the nearest village.
• Which is the nearest airport?
  Fontanarossa in Catania is the nearest airport.
• Do you have a pickup or shuttle service from and to the airport?
  Yes, we can offer this service.
• Which is the nearest bus-stop?
  Duomo Square is the nearest bus stop.
• Which is the nearest railway station?
  In Acireale there is the nearest railway station.
• How far away is the beach?
  The beach is at two kilometers from our property.
• Is the beach private or public?
  It is a public beach.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No, there is not.
• Are pets welcome?
  No, we do not accept pets.
• Is there a restaurant in the Property?
  No, there is not.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  There is the possibility to connect your modem in the breakfast room.