FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  Check in time: from 3 pm until 7 pm (earlier check in is possible upon request (if the apartment is available) - for late arrival please let us know.
• Is the price per room/apartment or per person?
  The rates are per apartment.
• Is breakfast included in the price and what type of breakfast?
  No, breakfast is not included in the rate (it is a self catering accomodation seen that all the apartments have an equipped American kitchen).
• Is heating included in the price?
  Yes, heating is included in the rate. Normally the heating is working from November until the end of March.
• Can we settle the bill on arrival?
  Yes, the bill can be paid on arrival even if usually is settled at the end of the stay before leaving.
• Which languages are spoken at the reception?
  English, French, Spanish.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  There is no elevator. Please see description of the residence.
• Are there quiet, private, romantic rooms?
  Yes, all the apartments are quiet, private and romantic.
• Are linens and towels provided or do I need to bring my own?
  Lines and towels are provided on place.
• Do the rooms/apartments have a terrace/courtyard?
  Yes, some apartments have a terrace, others a garden closeby or at little distance.
• Do the rooms/apartments have a balcony?
  No, they have not.
• Do you have non smoking rooms/apartments?
  No, we have not.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes, in the apartments there is the TV sat (on Hotbird).
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes, there is.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  Yes, there is air conditioning at no extra charge. Normally air conditioning is working in the months of July and August.
• Is there a dining room where we could sometimes all dine together?
  No, there is not.
  
• Do you have an Internet/E-Mail point in the Property?
  At the reception you can use a computer to check your own mail.
• Is there a swimming pool? When is it open?
  No, there is not.
• Is parking or garage available?
  No, there is not. Parking is on the road in a public areas or on the road border (it is safe - in 3 years since we opened we never had a problem).
• Where can we rent a car?
  You can rent a car in La Spezia.
• Are there grocery stores or supermarkets in the surroundings?
  Yes in La Spezia (aprox 15 km) you can find supermarkets and any other shop.
• Which is the nearest village or town?
  The nearest village is Riomaggiore at 4 km from here.
• Which is the nearest airport?
  The closest airports are Pisa and Genova.
• Do you have a pickup or shuttle service from and to the airport?
  No, we have not.
• Which is the nearest bus-stop?
  There is a bus service (operated by the Cinque Terre National park) which links our residence and the village of Riomaggiore a few times a day (minimum 4 - maximum 8).
• Which is the nearest railway station?
  Riomaggiore at 4 km from Borgo di Campi or La Spezia at 15 km aprox. Important: in Riomaggiore there is no taxi service the only service is the bus mentioned above. From La Spezia taxi service charge for the trip up here aprox 30 Euro.
• How far away is the beach?
  The closest beach is in Riomaggiore at 4 km.
• Is the beach private or public?
  It is a public beach.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No, there is not.
• Are pets welcome?
  Yes, small and medium size upon request.
• Is there a restaurant in the Property?
  Yes, there is.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  Yes, because there is the telephone line in each apartment.