FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from 4pm, Check Out before 10am.
• Is the price per room/apartment or per person?
  Price is per apartment per day.
• Is breakfast included in the price and what type of breakfast?
  No.
• Is heating included in the price?
  Yes, it is.
• Can we settle the bill on arrival?
  Yes, you can.
• Which languages are spoken at the reception?
  English, French and German.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  2 floors and 3 lifts.
• Are linens and towels provided or do I need to bring my own?
  Yes, there are.
• Do the rooms/apartments have a terrace/courtyard?
  No.
• Do the rooms/apartments have a balcony?
  All rooms with balcony.
• Do you have non smoking rooms/apartments?
  No, sorry.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Satellite TV provided.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes, there is.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  Yes, there is, is seasonal and there is not extra charge.
  
• Is there a dining room where we could sometimes all dine together?
  Apartments are provided of dining room.
• Do you have an Internet/E-Mail point in the Property?
  Yes, an Internet Point is available at the reception of our Residence.
• Is there a swimming pool? When is it open?
  Yes, we have an outdoor swimming pool open from April to October.
• Is parking or garage available?
  We, have free parking and garage.
• Where can we rent a car?
  Yes, there is a car rental near the hotel, ask our reception.
• Are there grocery stores or supermarkets in the surroundings?
  Yes, there are at 2 km far from us.
• Which is the nearest village or town?
  Gardone Riviera.
• Which is the nearest airport?
  Montichiari Brescia airport at 30 km.
• Do you have a pickup or shuttle service from and to the airport?
  Yes, ask our reception for price.
• Which is the nearest bus-stop?
  Gardone Riviera at 1.5 km
• Which is the nearest railway station?
  Desenzano del Garda at 25 km.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No, sorry.
• Are pets welcome?
  No, sorry.
• Is there a restaurant in the Property?
  No, sorry.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  Yes, you can.