FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from 11am, Check Out before midday.
• Is the price per room/apartment or per person?
  The price is per room.
• Is breakfast included in the price and what type of breakfast?
  Continental buffet breakfast included in the price.
• Can we settle the bill on arrival?
  Yes, as you prefer.
• Which languages are spoken at the reception?
  English, French, German and Dutch.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  Thera are 5 floors and an elevator.
• Are there quiet, private, romantic rooms?
  Yes, our rooms are very quiet and they are the perfect place for a romantic stay.
• Do the rooms/apartments have a terrace/courtyard?
  Yes, all our rooms do.
• Do the rooms/apartments have a balcony?
  Yes, all our rooms do.
• Do you have non smoking rooms/apartments?
  No, we do not.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes, there is a Sat/TV with International channels in each of our rooms.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes, there is.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  Yes, there is, it is seasonal (May-Oct) and there is no extra charge.
• Do you have an Internet/E-Mail point in the Property?
  Yes, we do.
• Is there a swimming pool? When is it open?
  Tes, there is a large swimming pool open from May-Oct and from 9 a.m. to 6 p.m.
• Is parking or garage available?
  Yes, parking is available.
• Where can we rent a car?
  Ask the reception.
• Are there grocery stores or supermarkets in the surroundings?
  Yes, there are some grocery stores in the surroundings.
• Which is the nearest village or town?
  Sorrento.
• Which is the nearest airport?
  Naples Capodichino Airport.
• Do you have a pickup or shuttle service from and to the airport?
  Yes, we do on request.
• Which is the nearest bus-stop?
  The nearest bus-stop is in front of the hotel (Via Capo).
• Which is the nearest railway station?
  Sorrento.
• How far away is the beach?
  The private beach of the hotel is 300 steps far from the hotel. There is no lift to reach the beach.
• Is the beach private or public?
  Private.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  Fitness center in the property, Jacuzzi tub/shower in some suites.
• Are pets welcome?
  Yes, but only small size and on request.
• Is there a restaurant in the Property?
  Yes, there is.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  Yes, you can.