FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  Check-in: from 02.00 pm.
  Check-out: before 10.00 am.
• Is the price per room/apartment or per person?
  Price per room.
• Is breakfast included in the price and what type of breakfast?
  Yes.
• Can we settle the bill on arrival?
  Yes.
• Which languages are spoken at the reception?
  English, Italian, French.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  3 floors with lift.
• Are there quiet, private, romantic rooms?
  All our room are quiet and private, a few romantic.
• Do the rooms/apartments have a terrace/courtyard?
  No.
• Do the rooms/apartments have a balcony?
  No.
• Do you have non smoking rooms/apartments?
  Yes.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  No.
• Is there a telephone with direct dialling in the rooms/apartments?
  No.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  Some rooms have air conditioni some other do not. Please if you wish to have air conditioning specify this service in your request.
• Do you have an Internet/E-Mail point in the Property?
  Yes.
• Is there a swimming pool? When is it open?
  No.
• Is parking or garage available?
  Yes.
• Where can we rent a car?
  In the Hotel.
• Are there grocery stores or supermarkets in the surroundings?
  Yes.
• Which is the nearest village or town?
  Castel di Tusa.
• Which is the nearest airport?
  Palermo.
• Do you have a pickup or shuttle service from and to the airport?
  No.
• Which is the nearest bus-stop?
  5 minutes from the hotel.
• Which is the nearest railway station?
  Castel di Tusa.
• How far away is the beach?
  Just in front.
• Is the beach private or public?
  Private and Public.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No.
• Are pets welcome?
  No.
• Is there a restaurant in the Property?
  No.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  No.