FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from 2pm, Check Out before midday.
• Is the price per room/apartment or per person?
  The price is per room.
• Is breakfast included in the price and what type of breakfast?
  Yes, buffet breakfast or room service (no supplement).
• Can we settle the bill on arrival?
  Yes, but we prefere at the chek out.
• Which languages are spoken at the reception?
  English, Franch, German and Spanish.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  4th floor, yes, we have an elevator.
• Are there quiet, private, romantic rooms?
  Yes, rooms on the 4th floor are very romantic.
• Do the rooms/apartments have a terrace/courtyard?
  Some rooms have a terrace.
• Do the rooms/apartments have a balcony?
  Some rooms have a balcony.
• Do you have non smoking rooms/apartments?
  Yes.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  Yes, no charge, air conditioning start at june at finish at october.
• Do you have an Internet/E-Mail point in the Property?
  Yes.
• Is there a swimming pool? When is it open?
  Not in the hotel.
• Is parking or garage available?
  Yes, it has an extra cost.
• Where can we rent a car?
  The hotel can rent it for you.
• Are there grocery stores or supermarkets in the surroundings?
  Yes, the hotel is close the historical and to the main shopping centre of Rapallo.
• Which is the nearest village or town?
  Rapallo is at only 30 kms from Genoa, Portofino, Santa Margherita Ligure, Camogli and the 5 lands are at just few Km.
• Which is the nearest airport?
  The Airport of Genova is at 30 kilometres from the hotel.
• Do you have a pickup or shuttle service from and to the airport?
  Yes, the hotel organize travels from and to airport, but it is not free and to reserve.
• Which is the nearest bus-stop?
  The nearest bus-stop is at 50 meters from the hotel.
• Which is the nearest railway station?
  The nearest railway station is at 200 meters from the hotel.
• How far away is the beach?
  Just in front of us, 50 mts.
• Is the beach private or public?
  The one in front of us is private.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No.
• Are pets welcome?
  Always the welcome.
• Is there a restaurant in the Property?
  No, but most of the restaurant are just in few meters from us.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  Yes.