FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  Check-in: after 2pm.
  Check-out: before 1pm.
• Is the price per room/apartment or per person?
  The price is per room per night.
• Is breakfast included in the price and what type of breakfast?
  Yes, breakfast is included.
• Can we settle the bill on arrival?
  Yes, you can.
• Which languages are spoken at the reception?
  English, French and German.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  We have five floors with lift.
• Are there quiet, private, romantic rooms?
  Yes, the rooms are very quiet and private.
• Do the rooms/apartments have a terrace/courtyard?
  No, a terrace is not available.
• Do the rooms/apartments have a balcony?
  No.
• Do you have non smoking rooms/apartments?
  Yes, non smoking room available.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes, all the rooms have a satellite TV.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes, with direct line.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  Yes, the hotel has air conditioning.
• Do you have an Internet/E-Mail point in the Property?
  We have e-mail facilities.
• Is there a swimming pool? When is it open?
  No, sorry the swimming pool is not available in the hotel.
• Is parking or garage available?
  No, parking is not available.
• Where can we rent a car?
  At the Railway station.
• Which is the nearest airport?
  Linate airport.
• Do you have a pickup or shuttle service from and to the airport?
  Yes, a shuttle service can be organised by our reception.
• Which is the nearest bus-stop?
  In Via S. Sofia or in Via Sforza.
• Which is the nearest railway station?
  Milano Centrale (main station).
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No, but following the most modern trends our hotel offers to its customers phisical and mental well-being services: massages in your room, training sitting at famous gyms, that have an agreement with us, and esthetic treatments at modern Beauty Centres.
• Are pets welcome?
  Only small pets on request.
• Is there a restaurant in the Property?
  No, only the breakfast room.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  Yes, you can.