FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from midday until 8pm, Check Out before 10.30am.
• Is the price per room/apartment or per person?
  The price is per room.
• Is breakfast included in the price and what type of breakfast?
  Yes, a full breakfast is included.
• Is heating included in the price?
  Yes, heating is included in the price.
• Can we settle the bill on arrival?
  Yes, you can settle the bill on arrival.
• Which languages are spoken at the reception?
  Italian, English, Spanish
• How many floors are there in the building and do you have an elevator (lift) in the building?
  There are 2 floors and there is an elevator.
• Are there quiet, private, romantic rooms?
  Yes, there are very quiet and romantic rooms.
• Are linens and towels provided or do I need to bring my own?
  Yes, linen and towels are provided.
• Do the rooms/apartments have a terrace/courtyard?
  No, but in front of the house there is a big garden.
• Do the rooms/apartments have a balcony?
  2 rooms have a balcony.
• Do you have non smoking rooms/apartments?
  The whole apartment is non smoking.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  There is a LCD TV in the rooms (no satellite or cable tv).
• Is there a telephone with direct dialling in the rooms/apartments?
  No, there is no telephone.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  Air conditioning is included.
• Is there a dining room where we could sometimes all dine together?
  There is a dining room where doing breakfast.
• Do you have an Internet/E-Mail point in the Property?
  No, there is no Internet Point.
• Is there a swimming pool? When is it open?
  No, there isn't a swimming pool.
• Is parking or garage available?
  Yes, there is a free parking area in front of the house or a private garage on request.
• Where can we rent a car?
  You may rent a car at Curtatone (3 kms).
• Which is the nearest airport?
  "Valerio Catullo" in Verona Villafranca (30 kms).
• Do you have a pickup or shuttle service from and to the airport?
  No, we do not have a shuttle service.
• Which is the nearest bus-stop?
  Bus stop Eremo is the nearest(30 mts).
• Which is the nearest railway station?
  Mantova station (5 km). Pick up service from/to the station.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No, there is no fitness center.
• Are pets welcome?
  Yes, pets are allowed.
• Is there a restaurant in the Property?
  No, there is no restaurant.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  There is the Wifi connection.