Travellers Reviews
Submitted by IAIN PETERS, Amersham Bucks, United Kingdom
Although we travel extensively L'Albereta is our favourite hotel, everything is near to perfect. Please keep us informed of any deals to stay at this hotel
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No, I think all is covered but no written info can explain the setting and the beauty of Franciacorta.
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The best
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Submitted by luc lebeau, mons, Belgium
All was quite good but the receptionnist was not very available. He was alone and the phone was ringing all the time. It was the only 'grey' point of our stay. All the other aspects were perfect.
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I didn't check
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A very nice place to stay and a great great restaurant.
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Submitted by Alexander de Wijn, 7313 GX Apeldoorn, Netherlands
We booked some treatments for the spa, which were not available when we arrived. There was no booking at all, but our email was received en confirmed, Very bad for such a quality and expensive hotel!!
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We had dinner in the 2 michelin star restaurant, the service was not polite and above all not accurat. The bill was not at all worth the food and service! We were very disapointed.
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We will write to Michelin about the non 2 star experience. And the reception staff should be more qualified and work acurat according the price to pay.
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No value for money
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Submitted by Rolf
Rolf has left no specific comment, however has rated the overall satisfaction rate with a 87% score, his arival experience with a 91% value and his check-out with a 78% rate. |
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Submitted by Lisa
We entered the wrong entrance by mistake (the service entrance) and therefore were confused, but everything worked out. But it wasn't your fault--we didn't print or follow any directions published by you.
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We LOVED everything about our stay, and now consider L'Albereta one of our favorite hotels in the whole world.
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Perfect, magical, & whimsical.
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We entered the wrong entrance by mistake (the service entrance) and therefore were confused, but everything worked out. But it wasn't your fault--we didn't print or follow any directions published by you.
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We entered the wrong entrance by mistake (the service entrance) and therefore were confused, but everything worked out. But it wasn't your fault--we didn't print or follow any directions published by you.
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We LOVED everything about our stay, and now consider L'Albereta one of our favorite hotels in the whole world.
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We LOVED everything about our stay, and now consider L'Albereta one of our favorite hotels in the whole world.
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Perfect, magical, & whimsical.
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Perfect, magical, & whimsical.
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Submitted by igor
igor has left no specific comment, however has rated the overall satisfaction rate with a 83% score, his arival experience with a 83% value and his check-out with a 78% rate. |
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Submitted by Eduardo
Spectacular place with outstanding accommodations, an excellent restaurant and a great spa. It is difficult to find anywhere in the world a place that meets all these characteristics with such a quality. Congratulations!
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Submitted by davidd
Beautiful hotel.
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Submitted by Luke
Directions were vague and general rather than specific.
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We had not been informed that the restaurant was closed during our stay. The swimming pool was under-going maintenance work and when we brought this to the attention of the reception staff they didn't tell us that we had the use of another pool in the spa.
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Beautiful, quiet, perfect for a relaxing drop-out weekend.
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Submitted by Anonymous
The guest has left no specific comment, however has rated the overall satisfaction rate with a 100% score, his arival experience with a 100% value and his check-out with a 89% rate. |
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Submitted by Anonymous
Marchesi - he is a GREAT asset
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We have been staying there over and over - the best compliment
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Submitted by Anonymous
Made to feel very welcome
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Expensive, but worth it
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The kind of European luxury to be enjoyed once in a while
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Submitted by Anonymous
The restaurant is far too expensive. Furthermore, it should say that it does not make part of the hotel. You have to pay the bills separately.
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Great, but too expensive
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Submitted by Anonymous
The guest has left no specific comment, however has rated the overall satisfaction rate with a 79% score, his arival experience with a 74% value and his check-out with a 61% rate. |
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